Recruitment Officer

Encore Capital Group; Dawley; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Wescot Credit Services invites a Recruitment Officer to join our UK Talent Acquisition Team in Telford. You will manage multiple vacancies, partner with hiring managers, and deliver an outstanding candidate experience.

You will source talent via direct search and platforms, create engaging adverts, screen candidates, and drive end-to-end campaigns using Workday ATS with GDPR compliance. This hybrid role offers 2 days in the office and 3 days at home.

Qualifications

• Experience in volume and BPO/contact centre recruitment.
• Experience managing full end-to-end recruitment lifecycle.
• Strong knowledge of the recruitment markets and GDPR compliance.

Responsibilities

• Partner with hiring managers to understand requirements and timelines.
• Create engaging job adverts across channels.
• Source candidates via direct search, LinkedIn, and recruitment platforms.
• Screen and shortlist candidates to criteria and manage campaigns to offer stage.
• Maintain candidate records in the ATS with GDPR compliance.
• Provide guidance to hiring managers throughout the process.
• Manage multiple vacancies simultaneously and track activity.

Skills

Volume recruitment

End-to-end lifecycle

Stakeholder management

Workday ATS

Direct sourcing

Diversity & inclusion

Tools

Workday

LinkedIn Recruiter

Indeed

Job description

Location: Telford, TF3 4NT
Salary: £32,500 (based on 35 hours per week)
Reporting to: Talent Acquisition Team Leader
Hybrid: 2 days in the office, 3 days working from home

We're looking for a Recruitment Officer to join our UK Talent Acquisition Team in Telford. This is an exciting opportunity for an experienced recruiter who thrives on managing multiple vacancies, partnering with hiring managers, and delivering an outstanding candidate experience.

As a Recruitment Officer, you will:

• Partner with hiring managers to understand hiring requirements
• Create engaging job adverts that attract high-quality candidates across multiple channels, including job boards and social media.
• Proactively source talent using LinkedIn Recruiter, Indeed, networking, and other direct search methods.
• Screen, assess, and shortlist candidates against agreed criteria.
• Manage recruitment campaigns from attraction through to offer stage.
• Maintain accurate candidate records within Workday ATS and ensure GDPR compliance.
• Provide guidance and support to hiring managers throughout the recruitment process.
• Monitor recruitment activity and manage multiple vacancies simultaneously
• Contribute ideas and continuous improvements that enhance the effectiveness of the Talent Acquisition team.
• Support wider recruitment and talent acquisition projects when required.

What we're looking for:

• Proven recruitment experience, including volume and BPO/contact centre recruitment.
• Strong knowledge of the Telford and regional recruitment market.
• Experience managing the full end-to-end recruitment lifecycle.
• Demonstrable success in sourcing talent through direct search, social media, and recruitment platforms.
• Experience using an Applicant Tracking System (ATS), ideally Workday.
• Excellent stakeholder management and communication skills.
• Ability to manage competing priorities and multiple recruitment campaigns simultaneously.
• Knowledge of employment legislation, recruitment best practice, and pre-employment screening processes.
• Strong customer service focus with a proactive and solution-oriented approach.
• Understanding of diversity and inclusion initiatives, employer branding, and recruitment metrics.

Why join us?

As a Recruitment Officer, you'll become part of a collaborative Talent Acquisition team where your ideas are valued, your expertise recognised, and your contribution directly impacts the growth and success of the business. This role offers the opportunity to work closely with stakeholders across the organisation while helping attract and retain exceptional talent.

About us:

WescotCredit Servicesis a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.

We happy to be supporting our community. We have worked with local primary schools to deliver fun, educational games around the importance of money and debt.

**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.**