Recruitment Hub Project Worker

BARNARDO'S; North East, Ilford; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Buy Your Leave (up to 5 days)

Sick pay from day 1

Cycle2work scheme

Interest free season ticket loans

Store discount 20%

Health cash plan

Employee assistance program

Learning and Development offer

Job summary

Barnardo's in the United Kingdom is seeking a Recruitment Hub Project Worker to act as the first point of contact for people considering fostering or adoption. You will respond to initial enquiries, carry out initial visits, and support applicants through early screening and Registration of Interest.

Based in the North East, North West, or Yorkshire & Humber with hybrid working, the role offers 37 hours per week and a salary of £29,507–£32,786 plus Office at Home Allowance.

Qualifications

• Frontline role requiring excellent customer service and strong communication.
• Respond to initial enquiries and support applicants through early screening.

Responsibilities

• Respond to initial enquiries and carry out initial visits.
• Support applicants through Registration of Interest and early screening.
• Collaborate with social workers and partner teams to ensure a smooth recruitment journey.

Job description

Are you passionate about making a difference and keen to play a key role in recruiting foster carers and adopters? We are looking for a Project Worker to join our Recruitment Hub, acting as the first point of contact for people considering fostering or adoption. You will respond to initial enquiries, carry out initial visits, and support applicants through early screening and Registration of Interest, ensuring they receive timely, accurate information and a positive, customer‑focused first experience.

This is a varied and rewarding frontline role where excellent customer service skills, alongside strong communication and engagement abilities, are essential. You'll build rapport with prospective foster carers and adopters, explore their motivation and suitability, and provide a responsive, supportive, and professional service at every stage. You will also work closely with social workers, managers, and partner teams to ensure a smooth, coordinated, and high‑quality recruitment journey.

If you are organised, confident in engaging with the public, and motivated by delivering outstanding customer service while helping children and families through vital early recruitment work, this is an excellent opportunity to be part of a supportive team making a real impact.

This role is based in and around

• North East
• North West
• Yorkshire & the Humber

values.

Workplace Offer: What it means for you

• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• Service related sick pay from day 1
• Cycle2work scheme
• Interest free season ticket loans
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

• Reference number:23747
• Job Title:Recruitment Hub Project Worker
• Location:Workplace offer: Hybrid working, Barnardo's hub/office or home address based in the UK
• Contract type:Permanent
• Hours:37
• Salary:£29,507 - £32,786 plus Office at Home Allowance - £312 per annum
• Closing Date:9 October 2026
• Interview Date:TBC

Benefits

Vacancy Alerts

Additional Info

• Information Sheet for Applicants Applying for Positions Working with Children and Vulnerable Adults (updated July 2021).pdf (107.00 KB)
• Barnardo's Workplace Offer Visual Summary.pdf (27.58 KB)
• Recruitment of Ex-Offenders Policy Dec 2024.pdf (164.07 KB)
• Project Worker 2 - Job Description and Person Specification.pdf (262.63 KB)
• Recruitment Hub - Additional Information.pdf (19.75 KB)