Recruitment Hub Project Worker (23747)

Barnardo's; North East, Nottingham; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Barnardo's in the North of England is seeking a Project Worker to join our Recruitment Hub. You will be the first point of contact for people considering fostering or adoption, responding to initial enquiries and guiding applicants through early steps with a welcoming, customer‑focused approach.

Based in and around the North East, North West, and Yorkshire & the Humber, you will carry out initial visits, support early screening and Registration of Interest, and work with social workers to

Qualifications

• Excellent customer service skills and clear communication.
• Experience engaging with the public is desirable.
• Organised with the ability to work with partner teams.

Responsibilities

• Respond to initial enquiries from people considering fostering or adoption.
• Carry out initial visits and support early screening and Registration of Interest.
• Provide timely information and a positive customer‑focused first experience.
• Work with social workers and partner teams to ensure a smooth recruitment journey.

Skills

Customer service

Public engagement

Job description

Are you passionate about making a difference and keen to play a key role in recruiting foster carers and adopters?
We are looking for a Project Worker to join our Recruitment Hub, acting as the first point of contact for people considering fostering or adoption. You will respond to initial enquiries, carry out initial visits, and support applicants through early screening and Registration of Interest, ensuring they receive timely, accurate information and a positive, customer‑focused first experience.

This is a varied and rewarding frontline role where excellent customer service skills, alongside strong communication and engagement abilities, are essential. You'll build rapport with prospective foster carers and adopters, explore their motivation and suitability, and provide a responsive, supportive, and professional service at every stage. You will also work closely with social workers, managers, and partner teams to ensure a smooth, coordinated, and high‑quality recruitment journey.

If you are organised, confident in engaging with the public, and motivated by delivering outstanding customer service while helping children and families through vital early recruitment work, this is an excellent opportunity to be part of a supportive team making a real impact.

This role is based in and around

• North East
• North West
• Yorkshire & the Humber

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.