Recruitment Administrator

Stratton Mills; Leicester; On-site; GBP 18,000 - 23,000; Full time

Job summary

Stratton Mills recruitment agency in Leicester seeks a Receptionist/Administrator to join the office and support front of house duties. You will be the first point of contact, delivering excellent customer service and handling general reception tasks.

The role includes greeting clients, taking calls, invoicing, and assisting with compliance and admin. There may be opportunities in business development with commission incentives.

Qualifications

• Minimum 2 years in a customer service or sales environment.
• Positive, energetic, can-do attitude.
• Ability to work under pressure and stay organized.
• Articulate and well-presented.
• Genuine desire to provide first-class service.

Responsibilities

• Meet and greet clients and candidates.
• Be first point of contact for telephone enquiries.
• Ensure invoicing is up to date and organised.
• Assist recruitment team with compliance work.
• Scan documents before archiving.
• Sort and distribute post.

Skills

Customer service experience

Communication skills

Interpersonal skills

Computer literacy

Tools

Word

Excel

Job description

Stratton Mills are looking recruit a Receptionist/Administrator to join our office in Leicester. You may also be given the opportunity to work within the business development team (commission incentives).

The Role:

You will be joining a young and vibrant recruitment agency working front of house and be first point of contact. Therefore it is essential that you possess excellent interpersonal and communication skills. The business is committed to providing highest levels of customer service and the Receptionists role plays an integral part towards this.

Duties:

• Meeting & greeting clients/candidates
• First point of contact for telephone enquiries, transferring as/if appropriate
• Ensuring invoicing is up to date and organised
• Assisting the recruitment team with compliance work
• Scanning documents before archiving
• Sorting & distribution of post
• Assistance with general marketing duties
• Letter writing and advert preparation
• Computer literate with good understanding of Word and Excel
• General receptionist duties as required in accordance with the needs of the business

Applicants Skillset:

• You will have a minimum of 2 years of experience in a customer service or sales environment, dealing with the public both face to face and on the telephone.
• A positive, energetic, ‘can do’ approach is essential, as is someone who enjoys a busy environment.
• You will need to work under pressure, remaining focused and organized whilst maintaining attention to detail.
• You will be articulate and well presented.
• You will have a genuine desire to provide a first-class service at every opportunity.