Recruitment Administrative Assistant | East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust; Preston; On-site; GBP 21,000 - 25,000; Full time

Job summary

East Lancashire Hospitals NHS Trust seeks a Recruitment Administrative Assistant to provide a high level of customer service to staff and the public.

You will handle reception duties, mail, ID checks, and assist the Recruitment Team with onboarding processes while following Trust policies and NHS terms and conditions.

The role requires professionalism, accuracy, and the ability to work with colleagues across the Trust and partner organisations.

Qualifications

• Customer service experience at front desk
• Ability to follow policies and guidelines
• Excellent communication skills

Responsibilities

• Provide the highest level of customer service at our reception and when dealing with telephone enquiries to all staff and members of the public.
• Open, sort and distribute all mail.
• Smart card maintenance and Landesk management including renewals and issuing cards.
• ID/right to work checks following trust procedure for new/existing employees.
• Support Recruitment Team with onboarding processes and queries.

Job description

Recruitment Administrative Assistant | East Lancashire Hospitals NHS Trust

Provide the highest possible level of customer service at all times

to all staff and members of the public in a professional and

confidential manner.

Communicating with colleagues across the Trust, providing advice

to users of the service both internally (all staff at all levels) and

externally (potential applicants / general public and partner

organisations).

The post holder will be expected to work within well defined

policies, procedures and guidelines of the Trust but expected to

work on own initiative seeking advice from Manager when

To provide advice ensuring People procedures are carried out with accuracy in accordance with Trust

Policies and NHS Terms and Conditions providing a people centred service.

Provide routine correspondence and information as requested from employees, managers and

statutory bodies.

Provide the highest level of customer service at our reception and when dealing with telephone

enquiries to all staff and members of the public.

Open, sort and distribute all mail.

Completion of ID/right to work checks following trust procedure for new/existing employees checking

that all documentation is genuine and not fraudulent, escalating to Recruitment Team Leader if

anomalies are found.

Smart card maintenance, including management of Landesk ,renewals, issuing cards to new users,

unlocks in accordance with NHS rules and regulations.

Manage the 2 week email a

One LSC is a collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people. We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.

One LSC stands for ‘One Lancashire and South Cumbria’ and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way.

The Trusts that make up One LSC are:

Blackpool Teaching Hospitals NHS Foundation Trust, East Lancashire Hospitals NHS Trust, Lancashire and South Cumbria NHS Foundation Trust, Lancashire Teaching Hospitals NHS Foundation Trust &University Hospitals of Morecambe Bay NHS Foundation Trust

One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts.

The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations.

Please see attached job description and person specification

This advert closes on Wednesday 21 Oct 2026

Lancashire Teaching Hospital NHS Foundation Trust

Lancashire Teaching Hospital NHS Foundation Trust