Employment Services Administrator

East Lancashire Hospitals NHS Trust; Lancashire; On-site; GBP 23,000 - 26,000; Full time

Job summary

East Lancashire Hospitals NHS Trust invites applications for a recruitment administrator to provide a professional, comprehensive service to partner Trusts. You will act as a main contact for hiring managers, advising on recruitment policies, supporting queries and guiding recruitment processes in a busy NHS environment.

We seek someone with NHS recruitment understanding, governance experience, and strong administrative skills.

Qualifications

• GCSE in English Language & Maths or equivalent.
• Educated to a degree level or working towards.
• Certificate in Personnel Practice or equivalent recruitment/HR experience.
• Experience in a fast paced, customer focused environment.
• Experience in an administrative role.
• Ability to understand, absorb and comply with detailed procedures.
• Experience of maintaining administration and filing systems.

Responsibilities

• Deliver an end-to-end recruitment service for partner Trusts.
• Be a key contact for recruiting managers for advice, queries, support and guidance.
• Work in a fast-paced office with excellent customer service both face-to-face and by phone.
• Prioritise and plan workload with strong organisational ability.

Skills

Customer service

Communication

Organisational skills

Microsoft Office

NHS recruitment knowledge

Education

Degree or working towards

Tools

NHS Jobs

Electronic Staff Record (ESR)

Job description

To work as part of the One LSC Recruitment Team in the provision of a professional and comprehensive recruitment service to all Partner Trusts, with a focus on UHMBT & ELHT partners. To be a key contact for recruiting managers in the Trust for advice, queries, support and guidance. You will be responsible for delivering and end to end recruitment service.
Working in a fast-paced office, the successful candidate will be able to demonstrate experience within a busy office environment and will have provided excellent customer service, both face to face and over the telephone. You will be able to demonstrate the ability to prioritise and have proven planning and organisational abilities. Ideally we are looking for someone with an experience working in a Recruitment/ HR environment and Knowledge of Recruitment and selection procedures and employment legislation.

• GCSE in English Language & Maths or equivalent., Knowledge of NHS Employment Checks Standards.
• Educated to a degree level or working towards.
• Certificate in Personnel Practice or equivalent recruitment/HR experience., Experience of working in a fast paced, customer focused environment.
• Experience of working in an administrative role.
• Ability to understand, absorb and comply with detailed procedures.
• Experience of maintaining administration and filing systems.

Desirable criteria

• Recruitment experience, particularly gained in the NHS.
• Experience of using HR electronic systems (NHS Jobs, Electronic Staff Record - ESR)
• Understanding of the basic principles of Recruitment & Selection.
• Experience of using a computerised recruitment system.
• Knowledge of pre-employment checks e.g. Disclosure and Barring Scheme (DBS), references etc., Excellent verbal and written communication skills including the ability to communicate advice on recruitment policies and procedures to managers, liaise with a diverse group of professional staff, managers and the public.
• Excellent attention to detail and high level of accuracy.
• Advanced keyboard skills including good Microsoft Office Word, Excel.

Desirable criteria

• Knowledge of NHS Terms & Conditions
• An understanding of the principles of the Data Protection Act and Freedom of Information. Understanding of the principles of Employment Law relating to recruitment and selection, Ability to prioritise and organise a large volume of work with frequently changing priorities and work systematically towards deadlines.
• Ability to maintain confidentiality at all times.
• Ability to build and maintain credibility with managers and other staff through the use of effective interpersonal skills.
• Ability to identify potential problems and offer appropriate solutions as required.
• An effective and supportive team player.
• Flexible with ability to multi-task and work in a fast-paced environment.
• Able to work on own initiative with awareness of boundaries.
• Willingness to develop new skills and undertake training as necessary.
• Flexible approach and willingness to adapt to changing needs of the service.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people. We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system. One LSC stands for 'One Lancashire and South Cumbria' and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way. It is jointly run by the five Trusts as a collaborative partnership. The Trusts that make up One LSC are: Blackpool Teaching Hospitals NHS Foundation Trust East Lancashire Hospitals NHS Trust Lancashire and South Cumbria NHS Foundation Trust Lancashire Teaching Hospitals NHS Foundation Trust University Hospitals of Morecambe Bay NHS Foundation Trust

One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts. The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations. At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.

The Trust is committed to creating a well managed, flexible working environment that supports staff and promotes their welfare and development. We are committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We operate Zero Tolerance to aggression, violence, bullying and harassment. We will make reasonable adjustments to ensure our recruitment and selection process is accessible to all. Flexible Working applications will be considered. The Trust operates a No Smoking Policy.

The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

The Trust is an equal opportunities employer, is committed to improving the working lives of its colleagues and operates a 'Zero Tolerance' policy on aggression, violence, bullying and harassment. As a recruitment service, our aim is to help protect children and vulnerable adults by providing a first-class service in recruiting people into positions of trust.

It is important to us that we employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone - irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that as an employer we are under-representation of BAME employees. Appointments will be made on merit.

We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable you to apply for this post.

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
• Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost for an Enhanced DBS, is £45.90 and for a Basic & Standard, this is £24.90 this cost includes a £4.90 admin fee.
• Please note: a young person must be in part-time education or training until they're 18. If you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.
• Disclosure and Barring Service checks. If the role you've applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one-off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £26.40, Standard DBS check £26.40, Enhanced DBS check £54.40 and Enhanced DBS check with Barred List(s) £54.40. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here. In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working.