Recruiter Creative Services

Craft; Greater London; Hybrid; GBP 35,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Friday afternoons off

25 days’ annual leave

Work from anywhere for up to two weeks

Job summary

Craft is seeking an experienced Client Services Recruiter to grow our client services specialization within creative and design agencies in London. This hybrid role offers a warm desk, strong client relationships, and opportunities to win new business while supporting existing agency briefs.

You will work closely with our London Directors, build a clear market specialism, and be part of a high-experience team that values professional development and collaborative growth.

Qualifications

• Proven track record in client services recruitment for creative and design agencies.
• Ability to build relationships with senior decision-makers and clients.
• Commercially ambitious, consistent, and professional in approach.
• Experience in agency environments and understanding what makes clients stay.

Responsibilities

• Recruit client services professionals into creative and design agencies.
• Develop and manage existing briefs while pursuing new client opportunities.
• Collaborate with London directors to grow and deepen market share.
• Build a warm desk with strong relationships and a reputation for delivering outcomes.

Skills

360 recruitment

Client services recruitment

Relationship building

Agency knowledge

Business development

Job description

Client Services Recruiter | Creative and Design Agencies | London

Warm desk | Hybrid working | Friday afternoons off

Great agencies are built on great people. If you enjoy finding the client services talent who build relationships, grow accounts and keep clients coming back, we’d love to talk.

We’re Craft, a recruitment business specialising in the creative and design industry. We’re looking for an experienced recruiter to grow our client services specialism, working with an established agency client base.

Why Craft?

Partnership is at the heart of how we work. We take time to understand our clients, care about the careers of our candidates and support each other to do good work.

That care extends to your experience here. We have a People Director who helps make sure our development, support and benefits stay relevant to the people in our team.

We want you to build a successful desk, earn well and enjoy being part of the business.

Your market

You’ll step into a warm, growing desk, recruiting client services professionals into creative and design agencies.

There are trusted relationships and existing briefs to take ownership of, alongside opportunities to win new clients and deepen those partnerships.

Working closely with our London Directors and experienced colleagues, you’ll develop a clear specialism and become someone agencies turn to for your knowledge, judgement and understanding of their businesses.

We’ll help you shape and grow that market, with the support to build on what’s already there.

Who we’d love to meet

You’re an experienced 360 recruiter who understands client services recruitment into agencies.

You enjoy getting to know how an agency works, what makes its clients stay and the people it needs to grow. You can hold a thoughtful conversation beyond the immediate vacancy and build relationships with senior decision makers.

You’re commercially ambitious, consistent and take pride in doing things properly. You want to make placements and build partnerships that last.

Support and room to grow

Our team has an average of 10.5 years in recruitment, so there’s plenty of experience around you.

We invest in our brand, systems, development and support functions to help you focus on your market and relationships.

From Senior Recruiter level, there are clear routes into market leadership or people leadership, depending on your strengths and where you want your career to go.

What we offer

• - Competitive basic salary and transparent, uncapped commission
• - A 4.5 day working week, with Friday afternoons off all year
• - Hybrid working, with at least two days a week in our London office
• - Flexible working hours
• - 25 days’ annual leave
• - Work from anywhere for up to two weeks a year
• - Clear progression and investment in your development
• - Comprehensive health plan
• - Enhanced parental leave

If you enjoy the agency world and want to build your client services market with an experienced, supportive team, we’d love to hear from you.