Recreation Assistant

Haringey Council; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Leave entitlement

Hybrid working

Health and wellbeing

LG pension scheme

Discount schemes

Job summary

Haringey Council is hiring a Wet Side Lifeguard to oversee pool safety and deliver excellent customer service at our leisure centre.

You will respond to incidents, administer first aid when required, and maintain high cleanliness and safety standards while assisting visitors with enquiries and creating a welcoming atmosphere. NPLQ or equivalent is essential.

Qualifications

• NPLQ or equivalent is essential.
• Excellent customer service and clear communication.
• Health, safety and community wellbeing focus.
• Flexible to work evenings, weekends and bank holidays.

Responsibilities

• Supervise pool activities and ensure safety of customers.
• Respond to incidents and administer first aid as required.
• Maintain a visible, professional presence around the leisure centre.
• Prepare facilities for activities and carry out cleaning/maintenance checks.
• Assist customers with enquiries and contribute to a welcoming environment.

Skills

Customer service

Communication

Calm under pressure

Teamwork

Public safety awareness

Education

NPLQ or equivalent

Job description

As a Wet Side Lifeguard, you will play a vital role in ensuring the safety, enjoyment and wellbeing of customers using our swimming facilities. You will supervise pool activities, respond to incidents, administer first aid when required, and provide a visible, professional presence around the leisure centre. In addition to lifeguarding duties, you will help prepare facilities for activities, carry out cleaning and maintenance checks, support customers with enquiries, and contribute to creating a welcoming environment for all visitors. A current National Pool Lifeguard Qualification (NPLQ) or equivalent is essential for this role.

You are a confident and approachable individual with excellent customer service skills and a genuine commitment to health, safety and community wellbeing. You enjoy working with people, communicating clearly, and remaining calm under pressure. You are able to work effectively both independently and as part of a team, and are happy to take a hands-on approach to maintaining high standards across the facility. You'll be reliable, professional, and flexible enough to work evenings, weekends and bank holidays. Most importantly, you'll be passionate about providing a safe, welcoming and enjoyable experience for every customer who visits the centre

Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the \"rebel borough\" when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

• leave entitlement of up to 31 days + bank holidays
• potential hybrid working opportunities
• health and wellbeing support
• a generous local government pension scheme
• a range of discount schemes across leisure and culture that provide both financial and money-saving discounts