Recovery Worker (Ref: 0011ZA)

TN United Kingdom; Wigan; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a compassionate Recovery Worker to support individuals facing challenges due to substance misuse. This role involves managing a caseload, collaborating with social care services, and developing personalized recovery plans. You will play a vital role in ensuring client safety and enhancing their well-being through effective communication and teamwork. Join a dynamic team dedicated to making a positive impact in the community, where your contributions will help change lives. If you're passionate about helping others and thrive in a supportive environment, this opportunity is for you.

Benefits

28 days annual leave plus bank holidays

Extra day off for your birthday

Enhanced maternity, paternity, and adoption leave

Two days paid volunteer leave per year

Auto-enrollment into pension scheme

Access to Blue Light Card for discounts

Flexible working options

Wellbeing resources

Refer a Friend scheme with £500 bonus

Qualifications

• Experience in health, social care, or related fields is essential.
• Must be willing to achieve ONC/NVQ Level 3 within 12 months.

Responsibilities

• Conduct assessments and maintain accurate records.
• Develop and monitor plans for client recovery.

Skills

Communication Skills

Teamwork

Resilience

Relationship Building

IT and Digital Media Proficiency

Education

ONC/NVQ Level 3

Job description

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If you have a compassionate nature and a genuine desire to help others, you could be just what we're looking for.

As a Recovery Worker, you will provide support and advice to individuals experiencing difficulties due to substance misuse. You will manage your own caseload, working as part of our team and collaborating with other social care services to identify how we can assist. You will develop plans with your clients to help them regain control of their lives. Our approach is professional, non-judgmental, and focused on helping. Responsibilities include conducting assessments, maintaining accurate records, and adhering to our service standards.

Our vibrant services in Wigan and Leigh support those concerned about their own or others' alcohol or drug use. While we have services in both locations, much of our work is community-based.

Explore what our Wigan and Leigh sites offer! If you believe this is the right career for you, take the first step and apply now to join our team.

About this job

You will work with the following aims:

1. Ensuring client safety
2. Creating achievable plans with client support
3. Monitoring and reviewing client progress
4. Maintaining accurate contact records
5. Collaborating with other social care providers, e.g., Housing, for comprehensive recovery
6. Engaging in continuous learning and reflection to improve outcomes
7. Supporting colleagues to deliver excellent care

To succeed in this role, you should:

• Have attained ONC/NVQ Level 3 or be willing to achieve this within 12 months
• Possess experience in health, social care, or related fields
• Be capable of building effective relationships with clients and colleagues
• Work well within a team and support others
• Remain resilient under pressure and prioritize tasks effectively
• Have good oral and written communication skills
• Be comfortable using IT and digital media
• Be organized and manage your time effectively
• Be flexible with working hours occasionally
• Support other WithYou locations when needed

Priority is given to applicants who:

• Have previous experience working with substance users
• Possess knowledge of health and safety, including risk assessments
• Hold a driving license and have access to a vehicle (preferred but not essential)

You must also meet safeguarding requirements, including a satisfactory enhanced DBS check.

Working hours are Monday to Friday, 9am to 5pm, with occasional work until 7pm on a rotational basis.

About Company

WithYou provides free, confidential support to over 100,000 people annually across England and Scotland, addressing issues related to drugs, alcohol, and mental health.

Our name reflects our mission — a positive space for progress, connection, and support tailored to individual needs.

Our staff change lives. If you're passionate about helping others access the support they need, we'd love to hear from you.

DE&I

We foster an inclusive culture that values diverse voices and experiences. We recognize the importance of representing the communities we serve to improve lives. We welcome applications from underrepresented groups, including those with lived experience, disabilities, from racialized communities, LGBTQ+ individuals, all ages, and armed forces veterans.

We support the Armed Forces Covenant with a guaranteed interview scheme for veterans meeting role criteria and are a Disability Confident Employer, offering adjustments during the selection process.

If you have a disability, learning difficulty, or medical condition affecting your performance, we can make reasonable adjustments to support you.

• 28 days annual leave plus bank holidays
• An extra day off for your birthday or a special occasion
• Enhanced maternity, paternity, and adoption leave
• Two days paid volunteer leave per year
• Auto-enrollment into our pension scheme
• Access to a Blue Light Card for discounts
• Flexible working options and wellbeing resources
• Refer a Friend scheme with a £500 bonus for successful referrals after six months' probation