Recovery Worker (London)

Waythrough; London Borough of Ealing; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Annual leave 27 days

Pension scheme

Life assurance

Birthday leave

Cycle to Work

Employee assistance programme

Discounts and wellbeing

Job summary

Waythrough is seeking a dedicated Recovery Worker to help people live safer, healthier, more independent lives across our services in Ealing. You will work as part of a supportive team to ensure daily operations run safely and with compassion, delivering person-centred care in residential and floating support settings.

In this role you will help individuals build life skills, access education and employment, and navigate public services while maintaining dignity and respect.

Qualifications

• Compassionate, patient and person-centred approach.
• Reliable and flexible with working hours.
• Strong communication and teamwork skills.
• Willingness to learn and adapt to different situations.

Responsibilities

• Support people to thrive by improving physical and mental wellbeing.
• Develop life skills including budgeting and tenancy sustainment.
• Help access public services, education and employment opportunities.
• Promote independence and community connections.
• Contribute to care planning and service targets.
• Ensure safe and compliant service delivery.

Skills

Compassionate

Patient

Person-centred

Reliable

Flexible

Strong communication

Teamwork

Willingness to learn

Job description

Recovery Worker Location: Amadeus House, Ealing Working Hours: 37 hours Contract Type: Permanent Salary: £26,648 - £30,140

Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

At Waythrough Services, our mission is simple: to support the people who use our services to achieve their life goals.

As a Recovery Worker, you will play a vital role in the safe and successful daily running of our services while working as part of a dedicated team to meet agreed service and contract targets. Our services range from 24-hour residential care with nursing to floating support provided in people’s own homes. Every person we support is a unique individual, and you will help ensure they are treated with dignity, respect, and compassion at all times.

What You’ll Do

Supporting People to Thrive

• Manage and improve their physical and mental wellbeing
• Develop essential life skills, including budgeting, money management, and tenancy sustainment
• Access public services, further education, and employment opportunities
• Live well within their community and build meaningful connections
• Develop new purpose and direction in their lives
• Take control of their future through informed choices and personal decision-making

Ensuring Safe & Effective Service Delivery

You will also be responsible for:

• Monitoring and assessing resident wellbeing and welfare on an ongoing basis
• Maintaining accurate records and contributing to care/support planning
• Ensuring services remain compliant with legal and regulatory requirements
• Promoting a safe, respectful, and inclusive environment for everyone
• Working collaboratively with colleagues to achieve service targets

To Succeed in This Role

• We are looking for individuals who are: Compassionate, patient, and person-centred
• Reliable and flexible with working hours
• Strong communicators with good teamwork skills
• Committed to promoting independence and dignity
• Able to work in a dynamic environment where responsibilities vary day to day
• Experience in care or support work is desirable but not essential – we value the right attitude and a willingness to learn.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

Closing Date: 2026-11-20

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.