Recovery Worker

Trigon Recruitment Ltd; London; On-site; GBP 30,000 - 36,000; Full time

Job summary

A national provider seeks a Recovery Worker to support participants with health challenges, integrating employment support into their recovery. This role involves managing caseloads, collaborating with healthcare teams, and advocating for clients to help them find or retain employment. Strong communication and IT skills are essential.

Qualifications

• Experience managing a caseload of clients with health and employment-related barriers.
• Strong IT skills including Microsoft Office and database management.
• Excellent verbal and written communication skills.

Responsibilities

• Manage a diverse caseload, providing information and advice to clients.
• Conduct holistic initial assessments and co-produce action plans.
• Provide employment coaching, including CV building and interview techniques.

Skills

Communication

Relationship Building

Coaching

Customer Service

IT Skills

Tools

Microsoft Office

Database Management

Job description

Job Title: Recovery Worker

Salary: Up to GBP35,600 (Dependant on Experience)

Location: Office/Community work with Participants across

Brent, Barnet, Hammersmith & Fulham, Ealing, Hounslow, Hillingdon, Harrow, Westminster, Kensington & Chelsea (No more than an hour travel from home address)

Contract: Fixed Term

Job Summary

Trigon Recruitment are supporting a well-established national provider who are launching an integrated health and employment programme. This service integrates health recovery with employment support to create a holistic pathway for individuals. The Employment Advisor will play a key role in supporting individuals facing difficulties in the workplace due to physical health conditions, helping them return to work, remain in work, or find new employment. The role involves working in partnership with in-house medical practitioners, GP practices, and other referral partners in a community hub environment.

Key Responsibilities

Case Management & Client Support

• Manage a diverse caseload (20 maximum), providing information, advice, and guidance to clients facing workplace challenges.
• Conduct holistic initial assessments, identify barriers, and co-produce action plans to help clients achieve employment and health goals.
• Provide employment coaching, including career guidance, CV building, interview techniques, and job search support.
• Advocate for clients with employers, negotiating reasonable adjustments and solutions to workplace challenges.
• Refer clients to appropriate health, welfare, and employment services for additional support.
• Maintain accurate and compliant electronic client records.

Collaboration & Partnership Working

• Work closely with a Multidisciplinary Clinical Team, ensuring a seamless participant journey aligned with individual needs.
• Build strong relationships with referral partners, including GPs, MSK teams, and social prescribers, to grow referrals and promote employment as a recovery tool.
• Develop partnerships with employers to support individuals in overcoming workplace barriers.
• Identify and establish links with training providers, colleges, and employment services to support client career progression.

Skills & Experience

Essential:

• Experience managing a caseload of clients with health and employment-related barriers.
• Strong IT skills, including Microsoft Office and database management.
• Excellent verbal and written communication skills.
• Ability to build strong relationships with clients, employers, and stakeholders.
• Demonstrable customer service and coaching experience.
• Awareness of safeguarding practices for young people and vulnerable adults.
• Ability to work independently and as part of a team in a target-driven environment.
• Commitment to equality, diversity, and inclusion.
• Willingness to travel across West London.

This role requires an Enhanced DBS Check for working with adults and children.