Recovery Outreach Worker

Forward Leeds; Carlisle; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking charity dedicated to transforming lives through compassionate support. As a Recovery Outreach Worker, you will engage with individuals facing challenges related to substance use and mental health, guiding them towards recovery. This role offers a unique opportunity to make a meaningful impact in your community while working within a supportive multidisciplinary team. With a commitment to fair chances for all, you will help empower individuals to unlock their potential and achieve self-sustained recovery. If you are passionate about making a difference, this position is perfect for you.

Benefits

Generous annual leave

Annual leave purchase scheme

Enhanced occupational sick pay

Employer pension contributions

Death in service benefit

Free Will writing

Eyecare vouchers

Blue light card discounts

Training and development opportunities

Flexible working policies

Qualifications

• Passion for making a difference in people's lives.
• Strong understanding of therapeutic interventions.

Responsibilities

• Support individuals in treatment through outreach.
• Manage caseloads and develop recovery plans.
• Collaborate with partners for best health outcomes.

Skills

Compassionate communication

Intervention techniques

Case management

Substance use knowledge

Education

NVQ Level 3 in Health & Social Care

Job description

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people from getting the support they need to live a life they value. We tackle poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support.

We have almost 200 services around England and nearly 3,500 staff and volunteers who run them. Every year, our services support around 125,000 people.

Bringing together two large organizations is complex, and it will take time to fully integrate our systems, processes, and approaches. Therefore, you may notice that current job postings are still branded as ‘Humankind’. Next year, we plan to fully integrate our recruitment systems, but for now, they are separate.

Recovery Outreach Worker

Location: Carlisle & Penrith

Contract: Permanent

At WayThrough, we’re proud to be one of England’s most successful home-grown charities, dedicated to providing free, confidential support for those experiencing challenges with alcohol, drugs, housing, or mental health. With friendly local hubs across the UK, we are committed to offering fair chances for all—because we believe everyone deserves the support they need to unlock their full potential.

Joining WayThrough means becoming part of a passionate, values-driven team that believes in people, even when they don’t believe in themselves. This is more than a job — it’s your opportunity to make a real and lasting difference.

About the role

We are currently seeking a compassionate and proactive Recovery Outreach Worker to join our North Cumbria RSC Team. This is a diverse and rewarding role, offering the opportunity to directly impact people’s lives and wellbeing.

As an Outreach Worker, you will be responsible for:

• Supporting engagement of individuals in treatment through outreach
• Managing a caseload, devising, implementing, and reviewing ongoing recovery and treatment plans
• Facilitating and promoting individuals’ progression from engagement, through structured treatment, to self-sustained recovery
• Reducing substance-related harm to individuals and the wider community
• Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals

About you

You will have a passion for making a difference, and fair chances for all should be at the core of everything you do.

You will have an NVQ Level 3 in Health & Social Care (or above or equivalent) or be willing to work towards this in the role. You should have a strong understanding of and ability to implement interventions, including brief interventions, MI, PSIs, CBT, and ITEP, with experience of delivering 1-2-1 and group therapeutic interventions.

Who will you be working with

You will be part of our North Cumbria RSC Team, a multidisciplinary recovery team including Recovery Coordinators, HOPE Workers, Medics, Housing and Criminal Justice workers, Individual Placement Specialists, and Volunteers. We are a supportive and welcoming team passionate about supporting recovery within our community.

Additional information

For an informal discussion about the role, please contact Service Manager Rachel Armstrong at [e-mail] or Ginny Willan at [e-mail] | 01900 512312.

Please note: If viewing on Indeed, the link to the full job description may not work. Click 'Apply via Company Website' to view the full description on our careers page.

‘The salary advertised above demonstrates the full earning potential for this role; starting salaries allow for pay progression within the pay band.’

Ensure to read the full Job Description and Person Specification prior to applying. For full details, please visit the provided link.

Who are we…

Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down barriers to support, tackling poverty and disadvantage through mental health, substance support, housing, and related services.

We operate nearly 200 services across England, supported by approximately 3,500 staff and volunteers, assisting around 125,000 people annually.

As we integrate our systems and processes, current jobs are still branded as ‘Humankind’. We appreciate your patience during this transition. For more opportunities, visit our careers page.

What we offer

• Generous annual leave (27 days + bank holidays, increasing to 32 after 1 year)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Employer pension contributions
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discounts
• Training and development opportunities
• Flexible working and family-friendly policies
• Workplace wellbeing offers
• Employee Assistance Programme and support networks

Equal Opportunities

We value diversity and inclusion and encourage applications from all backgrounds. We welcome applications from people with lived experience of substance use. For support with your application, contact [e-mail].