Recovery Officer

Vox Network Consultants; Greater London; Remote; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Senior Recruitment Consultant to specialize in resourcing housing candidates for Local Authorities. This role involves undertaking recovery functions related to Council Tax and National Non-Domestic Rates, including representation in court proceedings and collaboration with external agencies. The ideal candidate will possess a strong background in council tax recovery, a solid understanding of relevant legislation, and experience with the Academy system. If you are currently working as a Council Tax Recovery Officer and are looking for a temporary opportunity that offers mainly remote work, this could be the perfect fit for you.

Qualifications

• Experience in council tax & business rates sector with legislative knowledge.
• Proficiency in using relevant IT systems and tools.

Responsibilities

• Support debt managers in providing efficient enforcement and recovery services.
• Update and reconcile Council Tax & NNDR accounts to maximize revenue.

Skills

Council Tax Recovery

Debt Management

Customer Care

Legislation Knowledge

Tools

Academy System

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

1 day ago Be among the first 25 applicants

Senior Recruitment Consultant - Resourcing housing candidates for Local Authorities

Recovery Officer

Monday to Friday 9am to 5pm (Mainly remote)

Initial 3 to 6 month ongoing contract

Role Purpose

To undertake recovery functions in respect of Council Tax and National Non-Domestic Rates (Post Enforcement Agency), including representing the Council in Court proceedings and the referral of debt to external agencies and internal departments (including the Council’s Legal Services).

Responsibilities

• To support the Council Tax and NNDR Debt Managers in providing an efficient enforcement and recovery service for the authority. To update, investigate and reconcile Council Tax & NNDR accounts and take appropriate further recovery action where necessary in line with section guidelines to maximise revenue for the authority and ensure that targets are met within the department.
• To promote and implement the Council’s Policies, particularly in relation to service provision and with due regard to customer care.
• To effectively utilise such IT systems as required during the course of duties.
• To interrogate and update appropriate systems and procedures in assisting to achieve Divisional and Council objectives and make sure the section meets its procedural obligations.
• To liaise and action information/enquiries from other sections, departments and outside agencies as necessary (e.g. DWP, collection agencies, employers and citizen’s advice bureau), including maintaining accurate records of debt with external collection agencies and to allocate and process payment schedules and raise invoices as necessary.
• To process and log all cases returned uncollected by the Enforcement Agencies and take appropriate action as defined by procedures and the Enforcement Agents reports.

Requirements

• You must have experience within the council tax & business rates sector and a good understanding of the relevant legislation.
• Experience working in councils or housing associations.
• Experience of the Academy system for council tax and NNDR (business rates).
• Able to use Word, Outlook, and Excel spreadsheets.

PLEASE NOTE: only apply if you are currently working as a COUNCIL TAX RECOVERY OFFICER for a council!

Seniority level

Mid-Senior level

Employment type

Temporary

Job function

Other

Industries

Housing Programs