Recovery Navigator

Second Step; West of England; On-site; GBP 24,000 - 30,000; Full time

Job summary

Second Step is a leading mental health charity in the Southwest, expanding its Assessment and Recovery team in the Central and East area (Speedwell). The Recovery Navigator will work with families, carers and friends within a multidisciplinary team to support a caseload and build therapeutic relationships with service users.

The role offers full-time permanent employment with a salary of £27,099 per annum, with supervision and support as part of a collaborative Bristol Mental Health Partnership

Qualifications

• Experience working within mental health providing interventions during acute crises.
• Ability to liaise with multiple agencies (secondary care teams, GPs, friends and family).
• Strong communication skills and ability to build therapeutic relationships.

Responsibilities

• Work with families, carers and friends in a multi-disciplinary team.
• Support a caseload.
• Be an excellent communicator.
• Build therapeutic relationships with service users.
• Receive management and clinical supervision and group reflective practice.

Skills

multidisciplinary team

communication

care planning

liaising with agencies

Job description

Could you inspire hope for people who are struggling with their mental health?

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

We are recruiting a full time and permanent Recovery Navigator to join our Assessment and Recovery team, in the Central and East team, Speedwell.

This exciting opportunity has arisen within the Bristol Mental Health Partnership, which involves collaborative working between a number of organisations to include Second Step and Avon and Wiltshire Partnership Trust (part of the National Health Service).

About the role

The successful applicant will have the opportunity to:

• Work with families, carers and friends and be working within a multi-disciplinary team
• Support a caseload
• An excellent communicator
• Build therapeutic relationship with service users
• Receive management and clinical supervision, together with group reflective practice

This job is full time, with a salary of £27,099 per annum.

Full details of this exciting opportunity can be found in the role profile.

About you

You will:

• have a considered, thoughtful and reflective approach toward supporting an individual in their recovery journey
• able to care plan and carry through a person’s care.
• have good communication skills and an ability to liaise with multiple agencies (secondary care teams, GP’s friends and family are just a few examples of the people somebody might liaise with regularly).

The ideal candidate will have worked within mental health, providing a wide range of interventions to assist people, during a period of acute mental health crisis and connecting into community resources.

You must:

• be passionate about improving the lived experience and health of people using mental health services
• have proven knowledge of support needs of people with mental health needs

What we offer

• to be part of a friendly team, with direct support from your operational team and line manager
• in-depth induction to Second Step and Avon and Wiltshire Partnership Trust to all the relevant training and support you need to do your job well
• monthly one-to-one sessions with your line manager

About us

We are taking positive action to increase diversity throughout our organisation, and to nurture a culture of inclusion for all our people and the clients that we support.

We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being Black, African, Carribean and Asian descent to apply as these groups are currently under-represented at Second Step.

To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s skills and qualities.

Closing date: Sunday 25th October 2026

Interview dates: To Be Confirmed

Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.