Recovery Coordinator

Change Grow Live; St Helens; On-site; Confidential; Full time

Benefits offered by this job

Annual leave 25 days

Wellness hour

Pension scheme

Discounts

Training & progression

Refer-a-Friend

Job summary

Change Grow Live in St Helens is seeking a dedicated Recovery Coordinator to assess and engage service users, ensuring timely access to the right interventions within the alcohol team. You will manage a caseload, deliver group content, and work with partners to promote recovery, with 37.5 hours per week on a permanent basis.

Join a supportive charity environment offering development opportunities, a wellness hour, and a contributory pension, with a strong focus on safeguarding and service user

Qualifications

• Strong understanding of substance misuse issues.
• Experience of working with groups/pods and managing group dynamics.
• Excellent verbal and written communication with good IT skills.
• Proactive and able to work on own initiative with good time management.
• Knowledge of mental health interventions and good practice.
• Ability to work with a wide range of professionals and stakeholders.

Responsibilities

• Support service users from entry into the service and through their treatment/recovery journey.
• Provide screening, assessment, and recovery planning and onward referral.
• Manage a caseload and coordinate with partners to reduce drug and alcohol harm.
• Promote involvement of carers, service users and the wider community.
• Deliver group content and tailor workshops to service users' needs.
• Ensure information governance and safeguarding policies are followed.

Skills

Group facilitation

Communication skills

Time management

Interpersonal skills

Information governance

Job description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

With this role you’ll be working as part of the alcohol team, based at CGL St Helens. The team supports people with their or their loved ones’ drug and alcohol issues.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Where

St Helens

Hours

Full Time, 37.5 hours per week

Contract Type

Permanent

• Please note Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

About the role

With this role you’ll be working as part of a multi-disciplnary team.

Responsibilities

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Managing a caseload
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives promoting recovery, resilience, peer support and self-determination
• Research, design and prepare subject matter and materials for groups / pods.
• Deliver structured content within group settings to service users at various stages of recovery
• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users
• Tailor specific workshops around the needs of the service users, such as anger management, sleep disorders, relationships, etc

About you

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 23 to 28 (£28,557.79 - £32,802.41)

N/A - Outside London Weighting Area

31/8/2026

Pauline Sillery | [e-mail] | 01744 410752

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.