Recovery Coordinator

Allscreens Nationwide Ltd; Crawley; On-site; GBP 21,000 - 28,000; Full time

Job summary

Allscreens Nationwide Ltd in Tunbridge Wells is seeking a dedicated Recovery Coordinator to support individuals affected by substance misuse. You will provide person-centred support, recovery planning, and coordinated interventions to empower clients toward sustainable recovery.

This temporary 3-month assignment offers the chance to work within a multi-agency team, maintain accurate records, and ensure safeguarding and GDPR compliance while helping local communities.

Qualifications

• Experience in substance misuse, mental health, homelessness, criminal justice, or related support setting.
• Experience managing a caseload.
• Excellent communication and interpersonal skills.
• Ability to build positive and professional relationships.
• Strong organisational and time management skills.
• Experience maintaining accurate records and reports.
• Knowledge of safeguarding and risk management.
• Ability to work independently and as part of a team.

Responsibilities

• Manage a caseload from assessment through to recovery and discharge.
• Complete comprehensive assessments and personalised recovery plans.
• Deliver regular key working sessions and progress reviews.
• Coordinate tailored interventions to meet individual needs.
• Signpost and refer clients to specialist services, including Housing, Mental Health Services, Employment & Education, Benefits Advice.
• Promote harm reduction and safer substance use practices.
• Complete risk assessments and safeguarding procedures.
• Work collaboratively with multidisciplinary teams and partner agencies.
• Support individuals to build resilience, independence, and long-term recovery.
• Encourage engagement with community recovery groups and peer support networks.
• Ensure compliance with safeguarding, confidentiality, and GDPR requirements.

Skills

Caseload management

Communication skills

Interpersonal skills

Organisational skills

Time management

Team player

Education

NVQ Level 3 Health & Social Care

Tools

Case management systems

Job description

Hours: Monday to Friday | Full-Time (37.5 hours per week)

Location: Tunbridge Wells, Kent

Contract: Temporary - 3 month Assignment

About the Role

Are you passionate about helping people rebuild their lives? We're looking for a

compassionate and motivated Recovery Coordinator to join our specialist substance misuse service.

You'll support individuals affected by drug and alcohol dependency, providing person-centred support, recovery planning, and coordinated interventions that empower people to achieve sustainable recovery.

This is a rewarding opportunity to make a genuine difference within your local community.

Key Responsibilities

• Manage a caseload from assessment through to recovery and discharge.
• Complete comprehensive assessments and personalised recovery plans.
• Deliver regular key working sessions and progress reviews.
• Coordinate tailored interventions to meet individual needs.
• Signpost and refer clients to specialist services, including:
  • Housing
  • Mental Health Services
  • Employment & Education
  • Benefits Advice
• Promote harm reduction and safer substance use practices.
• Complete risk assessments and safeguarding procedures.
• Work collaboratively with multidisciplinary teams and partner agencies.
• Support individuals to build resilience, independence, and long-term recovery.
• Encourage engagement with community recovery groups and peer support networks.
• Ensure compliance with safeguarding, confidentiality, and GDPR requirements.

Experience in substance misuse, mental health, homelessness, criminal justice, or a related support setting.

Experience managing a caseload.

Excellent communication and interpersonal skills.

Ability to build positive and professional relationships.

Strong organisational and time management skills.

Experience maintaining accurate records and reports.

Knowledge of safeguarding and risk management.

Ability to work independently and as part of a team.

NVQ Level 3 in Health & Social Care (or equivalent).

Experience using case management systems.

Knowledge of recovery-focused interventions.

Understanding of trauma-informed practice.

Experience working within multi-agency environments.

Personal Attributes

• Empathetic and non-judgemental
• Resilient and adaptable
• Professional and reliable
• Positive and solution-focused
• Excellent team player

Morgan Hunt is an equal opportunities employer.