Mental Health Support Worker - North & Mid

Venture People; Crawley Down; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Induction training

Professional development

EAP program

Wellbeing day

28 days annual leave

Job summary

Venture-People is seeking a dedicated Support Worker to join our Outreach team in the Burgess Hill, Haywards Heath, Crawley and East Grinstead areas. You’ll support individuals with complex mental health needs in their own homes, promote independence, and work with clinical colleagues to deliver trauma-informed, recovery-focused care.

Car owner/driver is essential for this role. You will receive induction and ongoing professional development, with flexible, community-based work and a strong

Qualifications

• Excellent communication and interpersonal skills
• Empathy and genuine commitment to supporting people with complex mental health needs
• Reliable and professional with punctuality and accountability
• Willingness to learn and adapt in a community-based setting
• Ability to work independently and as part of a team with a person-centred approach

Responsibilities

• Provide personalised, community-based support to individuals with complex mental health needs
• Work with clients to implement and review tailored care plans
• Collaborate with multidisciplinary teams to deliver trauma-informed and recovery-focused care
• Maintain accurate records and report changes in client conditions promptly
• Participate in ongoing training to develop mental health support skills

Skills

Communication

Empathy

Reliability

Teamwork

Willingness to learn

Driver

Job description

About the Role

Join a dedicated team committed to making a real difference in the lives of individuals with complex mental health needs. You’ll work directly within the community, supporting people in their own homes to regain independence and confidence, guided by personalised plans and backed by expert clinical support. This role offers meaningful, hands-on experience and ongoing training, empowering you to develop valuable skills in trauma-informed care and recovery-focused support. It’s an opportunity to grow professionally while contributing to transformative outcomes for those who need it most.

Our North & Mid Outreach team operate throughout the Burgess Hill/Haywards Heath/Crawley/East Grinstead areas so being a car driver is essential for this role.

Job Opportunity

As part of our outreach team, you will:

• Provide personalised, community-based support to individuals with complex mental health needs, promoting independence within their own homes.
• Work closely with clients to implement and review tailored care plans, ensuring their safety and well-being.
• Collaborate with multidisciplinary teams, including clinical professionals, to deliver trauma-informed and recovery-focused care.
• Maintain accurate records and report any changes in client condition or concerns promptly.
• Participate in ongoing training to develop skills in mental health support and person-centred approaches.
• Essential qualifications include strong communication and interpersonal skills, empathy, reliability, and a willingness to learn and work flexibly within a community setting.
• Previous experience in social care or mental health support is desirable but not essential.

Essential Skills

We are seeking Support Workers who are:

• Strong communication and interpersonal skills to effectively engage with individuals and multidisciplinary teams.
• Empathy and a genuine commitment to supporting people with complex mental health needs.
• Reliability and a professional attitude, including punctuality and accountability.
• Willingness to learn and adapt within a flexible, community-based work environment.
• Ability to work independently and as part of a team, maintaining a person-centred approach.
• Basic understanding of mental health, trauma-informed care, and recovery principles is advantageous.
• Competence in maintaining accurate records and reporting changes in client condition promptly.
• Commitment to ongoing professional development and training to enhance skills and knowledge.

Essential:

• Car owner/driver is essential for this role.

Desirable:

• Experience supporting individuals with mental health conditions in community settings.

About Company

Venture-People is an award-winning organisation, formed from our shared ambition to provide high-quality and psychologically informed support.

We provide bespoke, community-based support to individuals with complex needs; including a mental health diagnosis, neurodiversity, or those who may have endured trauma.

The people we support may have spent an extended period in hospital or another setting, therefore we utilise a person-centred approach; empowering individuals to become as independent as possible within their own homes

DE&I

Venture People aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other, the people we support and our partners. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Venture-People comply with Equal Opportunities and Diversity Legislation and accepted Codes of Best Practice.

Benefits

• You will receive full induction training and continued professional development
• Excellent support from experienced management and the wider clinical leadership team
• Access to our EAP program offering telephone support, full counselling services and discounts on a range of shops and services
• A wellbeing day in addition to annual leave, to use however you wish
• 28 days annual leave, increasing with length of service up to 5 additional days
• Staff recognition and rewards.
• Monthly workshops with our Clinical Team as well as access to our library of previous sessions