Records & Postal Admin (CIM) – 29.5h/wk

Cambridgeshire County Council; Great Stukeley; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Annual leave

Sick pay

Pension

Mileage

Wellbeing package

Bank holidays flexible

Development opportunities

Paid volunteering hours

Employee Recognition Awards

Our Cambs Rewards discounts

Job summary

Cambridgeshire County Council is recruiting a CIM Operations Assistant to join our small Corporate Information Management (CIM) Team, based at Stanton House in Huntingdon. The role is permanent and part-time (29.5 hours per week), designed to deliver high-quality postal and records management services and support efficient council operations with a focus on customer experience.

You will gain exposure across the council, handling post processing, filing, records management, using Outlook and MS

Qualifications

• Educated to GCSE standard (A-C in English and Maths) or equivalent; an NVQ Level 2 or ECDL in a relevant subject is desirable.
• Confident using Microsoft Office applications (Word, Excel, Outlook, Internet) and willing to learn new IT systems.
• Strong attention to detail, numerate and literate, with a commitment to accuracy in both written and numerical tasks.
• Excellent communication skills, both verbal and written, with a customer-focused approach to service delivery.
• Experience in office administration is essential; experience in postal environments, records management, or local authority work is desirable.

Responsibilities

• Processing and sorting incoming and outgoing post, including operating machinery for folding and inserting, as well as printing, franking and scanning.
• Preparing mail for collection and delivery.
• Assisting with the day-to-day operations of the Council's internal courier service.
• Advising staff on the most cost-effective postal options to ensure best value for money.
• Carrying out key records management duties, including using databases and spreadsheets to track records, returns, and ensure security and compliance with GDPR and other legislation.
• Processing documentation to support blue badge and bus pass applications.
• Maintaining accurate filing systems (paper and electronic) and supporting smooth office operations, including handling communications via Outlook and telephone, photocopying, and managing supplies.
• Assisting with financial controls, such as coding for internal recharges and processing transactions.
• Ensuring compliance with Health and Safety procedures and actively contributing to a safe working environment.
• Supporting equality, diversity, and inclusion initiatives throughout your work.

Skills

Customer focus

Excellent communication

Attention to detail

Teamwork

Microsoft Office

Office administration

Education

GCSE English and Maths

NVQ Level 2 / ECDL desirable

Tools

Outlook

Excel

General IT systems

Job description

Cambridgeshire County Council is recruiting a CIM Operations Assistant to join our small Corporate Information Management (CIM) Team, based at Stanton House in Huntingdon. The role is permanent and part-time (29.5 hours per week), designed to deliver high-quality postal and records management services and support efficient council operations with a focus on customer experience.

You will gain exposure across the council, handling post processing, filing, records management, using Outlook and MS