Corporate Information Management (CIM) Operations Assistant (Post Room)

Cambridgeshire County Council; Great Stukeley; Presencial; GBP 18.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Annual leave

Sick pay

Pension

Mileage

Wellbeing package

Bank holidays flexible

Development opportunities

Paid volunteering hours

Employee Recognition Awards

Our Cambs Rewards discounts

Descripción de la vacante

Cambridgeshire County Council is recruiting a CIM Operations Assistant to join our small Corporate Information Management (CIM) Team, based at Stanton House in Huntingdon. The role is permanent and part-time (29.5 hours per week), designed to deliver high-quality postal and records management services and support efficient council operations with a focus on customer experience.

You will gain exposure across the council, handling post processing, filing, records management, using Outlook and MS

Formación

• Educated to GCSE standard (A-C in English and Maths) or equivalent; an NVQ Level 2 or ECDL in a relevant subject is desirable.
• Confident using Microsoft Office applications (Word, Excel, Outlook, Internet) and willing to learn new IT systems.
• Strong attention to detail, numerate and literate, with a commitment to accuracy in both written and numerical tasks.
• Excellent communication skills, both verbal and written, with a customer-focused approach to service delivery.
• Experience in office administration is essential; experience in postal environments, records management, or local authority work is desirable.

Responsabilidades

• Processing and sorting incoming and outgoing post, including operating machinery for folding and inserting, as well as printing, franking and scanning.
• Preparing mail for collection and delivery.
• Assisting with the day-to-day operations of the Council's internal courier service.
• Advising staff on the most cost-effective postal options to ensure best value for money.
• Carrying out key records management duties, including using databases and spreadsheets to track records, returns, and ensure security and compliance with GDPR and other legislation.
• Processing documentation to support blue badge and bus pass applications.
• Maintaining accurate filing systems (paper and electronic) and supporting smooth office operations, including handling communications via Outlook and telephone, photocopying, and managing supplies.
• Assisting with financial controls, such as coding for internal recharges and processing transactions.
• Ensuring compliance with Health and Safety procedures and actively contributing to a safe working environment.
• Supporting equality, diversity, and inclusion initiatives throughout your work.

Conocimientos

Customer focus

Excellent communication

Attention to detail

Teamwork

Microsoft Office

Office administration

Educación

GCSE English and Maths

NVQ Level 2 / ECDL desirable

Herramientas

Outlook

Excel

General IT systems

Descripción del empleo

We are recruiting a CIM Operations Assistant to join our small Corporate Information Management (CIM) Team at Cambridgeshire County Council, based in Stanton House (Huntingdon). This role is offered for 29.5 hours per week and on a permanent basis. In this role, you will play a key part in delivering high-quality postal and records management services, helping the Council operate efficiently and provide an excellent customer experience. This is an exciting opportunity to gain insight into work across the whole Council, develop your professional skills, and contribute to our vision of making Cambridgeshire 'healthy, fair and sustainable'. If you would like to know more about the role before making an application, then please contact Stefano Guarnieri on [e-mail] or Cambria Steward on [e-mail]. The closing date for this advert is Sunday 8 November at midnight. Interviews will take place on Monday 16 November 2026 either in Huntingdon or Alconbury Weald. Appointment to this role will be at the entry level of the advertised salary scale, and pro-rata for the number of hours contracted per week. This role is not eligible for Skilled Worker visa sponsorship under the standard immigration rules. Sponsorship may only be possible for applicants who qualify under the current transitional arrangements.What will you be doing?

• Processing and sorting incoming and outgoing post, including operating machinery for folding and inserting, as well as printing, franking and scanning.
• Preparing mail for collection and delivery.
• Assisting with the day-to-day operations of the Council's internal courier service.
• Advising staff on the most cost-effective postal options to ensure best value for money.
• Carrying out key records management duties, including using databases and spreadsheets to track records, returns, and ensure security and compliance with GDPR and other legislation.
• Processing documentation to support blue badge and bus pass applications.
• Maintaining accurate filing systems (paper and electronic) and supporting smooth office operations, including handling communications via Outlook and telephone, photocopying, and managing supplies.
• Assisting with financial controls, such as coding for internal recharges and processing transactions.
• Ensuring compliance with Health and Safety procedures and actively contributing to a safe working environment.
• Supporting equality, diversity, and inclusion initiatives throughout your work., Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
  Educated to GCSE standard (A-C in English and Maths) or equivalent; an NVQ Level 2 or ECDL in a relevant subject is desirable.
• Confident using Microsoft Office applications (Word, Excel, Outlook, Internet) and willing to learn new IT systems.
• Strong attention to detail, numerate and literate, with a commitment to accuracy in both written and numerical tasks.
• Excellent communication skills, both verbal and written, with a customer-focused approach to service delivery.
• Ability to work effectively within a team, with flexibility to meet service demands, and capable of working on your own initiative.
• Experience in office administration is essential; experience in postal environments, records management, or local authority work is desirable.
• Understanding of confidentiality, Health and Safety, and equality, diversity, and inclusion.
  Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
  We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes