Records Access & Compliance Administrator

Mid and South Essex NHS Foundation Trust; Chelmsford; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a motivated Access to Records Administrator to join our Access to Records team. You will handle requests from patients, Coroners, Courts, and external organisations with care and professionalism.

You will ensure compliance with GDPR and health records policies, maintain accurate records, and keep applicants informed of response times. The role requires excellent communication and organisational skills to support sensitive cases and work within

Responsibilities

• Deal with access to records requests ensuring compliance with national legislation and local policies
• Provide copies of health records to patients, courts, solicitors, police and other organisations when appropriate
• Ensure all checks are undertaken and that applicants have authority and consent to access records
• Ensure records are accurate, legible, complete and provided in the format requested
• Keep requesters informed of response times and potential delays
• Work with Trust policies and procedures to manage GDPR timescales and liaise with relevant departments
• Handle telephone requests and queries from other departments in a prompt and courteous manner

Job description

Mid and South Essex NHS Foundation Trust is seeking a motivated Access to Records Administrator to join our Access to Records team. You will handle requests from patients, Coroners, Courts, and external organisations with care and professionalism.

You will ensure compliance with GDPR and health records policies, maintain accurate records, and keep applicants informed of response times. The role requires excellent communication and organisational skills to support sensitive cases and work within