Recharge Controller

Kelling Group; Huntingdon; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Birthday off

Life Insurance

Referral scheme

Cycle to work

Long service awards

Pension scheme

Healthcare plan

Learning & Development

Job summary

Kelling Group in Normanton Head Office seeks a focused Recharge Controller to support the Service, Technical and Recharge Team. This permanent, full-time role (40 hours per week) reports to the Customer Experience and Recharge Manager.

You will handle tasks such as sending PCN charges, chasing PO numbers, updating spreadsheets, notifying customers of damage, following up with garages, and handling exchange requests, all while following the employee handbook.

Qualifications

• Solid knowledge of Microsoft Office programmes.
• At least 2 years’ experience in a similar role.
• Strong organisational and planning skills.
• Ability to prioritise workload and work under pressure.
• Detail orientated with the ability to meet tight deadlines.
• Ability to multitask.

Responsibilities

• Sending PCN charges to customers.
• Chasing customers for PO numbers and actioning Po numbers received.
• Updating spreadsheets.
• First notifications of damage to customers.
• Chasing garages for updates regarding repairs.
• Complete exchange requests.
• Follow company’s Employee handbook policies and procedures.
• Any other duties requested by your manager.

Skills

MS Office

Organisational skills

Time management

Attention to detail

Multitasking

Prioritisation

Job description

• Job Category Operations
• Employee Type Full Time
• Manage Others No

Contact information

• Contact Phone [phone]

Description

Recharge Controller

Type: Permanent, Full-Time – 40 hours per week.

Working hours: Mon – Fri - 08.00 – 17.00.

Job Function: To support the Service, Technical and Recharge Team

Reporting to: Customer Experience and Recharge Manager.

Liaising with: Service and Technical Teams, Workshops, Finance and Customers .

An opportunity has arisen for a focused and passionate person to become part of a dynamic team at our Normanton Head Office as a Team Administrator. You will support the Service and Recharge Manager with all day-to-day administrative tasks .

Requirements

Responsibilities:

• Sending PCN Charges on to Customers.
• Chasing Customers for PO Numbers and actioning Po Numbers received
• Updating spreadsheets
• First Notifications of damage to customers
• Chasing Garages for updates regarding repairs
• Complete Exchange Requests
• Follow company’s Employee handbook policies and procedures.
• Any other duties requested by your manager.

Requirements:

• Solid knowledge of Microsoft Office programmes.
• At least 2 years’ experience in a similar role.
• Strong organisational and planning skills.
• Ability to prioritise workload and work under pressure.
• Detail orientated with the ability to meet tight deadlines.
• Ability to multitask.

Summary

• 25 days holiday plus bank holidays per year
• Birthday off
• Life Insurance (2.5x annual salary)
• Company Referral Scheme (up to £1000 awarded)
• Company Cycle to Work Scheme – we buy the bike and you pay us back saving your NI
• Long Service Award – gifts, hampers, vouchers and more for long service
• Enhanced Company Pension Scheme (up to 5%, and via salary sacrifice where applicable)
• Medicash is our Healthcare Cash Plan (including access to virtual GP, and discounted prices at selected retailers and gyms)
• Learning & Development culture (professional qualifications, access to apprenticeships and more)