Receptionist with Administration and Reprographics responsibility

River Academy; Normanton on Trent; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Annual leave

Hybrid working

Perkbox

Job summary

River Academy seeks a Receptionist with Admin and Reprographics responsibilities to provide confidential and efficient support in the school office. You will be the first point of contact for visitors, parents and students, ensuring smooth day-to-day operations and accurate information management.

You will contribute to safeguarding, attendance and welfare processes, while collaborating with colleagues to support the wider administrative function.

Qualifications

• Strong interpersonal and communication skills for engaging with a wide range of stakeholders.
• Experience of administrative work, including use of Microsoft Office applications.
• Organised and able to manage competing priorities in a busy office.
• Commitment to confidentiality and handling sensitive information appropriately.
• Ability to work both independently and as part of a team.

Responsibilities

• Provide a professional and welcoming reception service as the first point of contact.
• Manage enquiries in person, by telephone and email, resolving queries or referring as needed.
• Maintain accurate administrative systems and student/record information with data protection in mind.
• Support attendance and safeguarding processes with timely communication.
• Assist with student welfare communications and respond to routine enquiries.
• Ensure safeguarding and visitor procedures are followed to maintain a safe environment.
• Provide reprographics and general admin support including filing and distribution of information.
• Manage the main school email inbox and distribute mail accordingly.

Skills

Interpersonal skills

Communication skills

Organised

Adaptable

Teamwork

Independent working

Proactive & flexible

MS Office

Job description

River Academy opened in September 2024 with 180 students and seven students in its resource base. From September 2026, student numbers will increase again as the school welcomes its next cohort of Year 7 students. The school is currently oversubscribed, with waiting lists in all year groups, and expects continued high demand for September 2026.

You will join a strong and committed school team, contributing to the delivery of clear routines and the setting of expectations in line with the River Way.

River Academy has a strong focus on calm, purposeful learning environments. Classrooms are quiet, corridors are calm. Students are expected to demonstrate good manners, strong oracy skills, and high standards of personal and academic presentation. Reflecting this focus on consistency and high expectations, River Academy is ranked in the highest decile across all DfE attendance measures, and Sparx homework completion rates consistently exceed 98%.

River Academy is seeking to appoint a Receptionist with Admin and Reprographics responsibility to provide efficient, effective and confidential administrative support within the school office. This role is central to ensuring that visitors, parents, students and external contacts receive a professional and welcoming first point of contact, while supporting the smooth day-to-day operation of the school.

You will contribute to the effective running of reception and administrative systems, ensuring that communication, information management and record keeping are accurate, secure and responsive to the needs of the school community. The role also supports student welfare processes, helping to ensure timely communication and appropriate escalation where required.

Key Responsibilities

• Provide a professional and welcoming reception service, acting as the first point of contact for visitors, parents, students and external agencies
• Manage enquiries in person, by telephone and via email, ensuring queries are resolved efficiently or referred appropriately
• Maintain accurate administrative systems and student records in line with data protection requirements
• Support attendance and administrative processes, ensuring accurate information contributes to safeguarding and student engagement
• Assist with student welfare processes, including communication with parents and responding to routine enquiries
• Ensure safeguarding and visitor procedures are consistently followed to maintain a safe environment
• Provide reprographics and general administrative support including photocopying, filing, distribution of information and document preparation
• Manage the main school email inbox, ensuring timely and professional responses
• Receive and distribute incoming mail and support general office organisationWork collaboratively with colleagues to support the wider administrative function of the school

The Ideal Candidate
The successful candidate will demonstrate strong interpersonal and communication skills, with the ability to engage professionally with a wide range of stakeholders. You will be organised, adaptable and able to manage competing priorities in a busy environment with frequent interruptions.

You will have:

• Experience of administrative work, including use of Microsoft Office applications
• Good attention to detail and the ability to maintain accurate records
• The ability to prioritise workload and meet deadlines
• A professional, calm and responsive approach to enquiries and communication
• A commitment to confidentiality and handling sensitive information appropriately
• The ability to work both independently and as part of a team
• A proactive and flexible approach, with a willingness to learn and develop

About Maiden Erlegh Trust

Maiden Erlegh Trust is a growing community of schools across Berkshire and Oxfordshire, working together to deliver the best possible education for every child and young person. With around 800staff and 5,000 students across nine schools, including primary, secondary, special, and alternative provision, we are proud of the diversity that shapes our expertise.

We Aim High, Be Inclusive, and Work Together. These values drive our focus on high-quality education for all, through collaboration, inclusion, and continuous improvement.

Through the Maiden Erlegh Institute, colleagues access high-quality professional learning at every stage of their career, supported by mentoring, leadership opportunities, and our annual MET Staff Conference—a day that unites our whole team in sharing best practice and learning.

Joining our Trust means being part of a community that invests in people and values expertise; it is about playing a direct role in shaping the lives and outcomes of young people.

About the School

River Academy is a purpose-built secondary school serving the growing need for school places in the Reading area. Located on Richfield Avenue, the site includes specialist teaching facilities across the curriculum, including a hall, activity studio, learning resource centre, drama studio and sports studio. Classrooms are fully equipped with interactive screens and visualisers.

The school has high expectations for all students, with a clear focus on academic excellence and participation. When fully open, River Academy will serve students of all abilities and backgrounds, alongside an additional resource base for students with moderate learning difficulties.

The school also offers a wide range of extra-curricular opportunities through its after-school Electives programme, available to all students.

To learn more about River Academy, please visit the school website: www.river-academy.co.uk

Benefits

Further information about working at Maiden Erlegh Trust can be found on our website here. Staff wellbeing and professional development are central to how we work, and colleagues across our Trust benefit from a range of opportunities and schemes designed to recognise their contribution and support their growth.

Pension Scheme: Generous employer contributions, with auto-enrolment into either the Teachers Pension Scheme or Local Government Pension Scheme, both Career Average Earning Schemes.

Annual Leave: We offer a generous holiday entitlement, which increases with length of service.

ME Day: Colleagues may request one additional day’s leave each year to attend a special personal event, such as a child’s sports day or graduation, or a family celebration.

Professional Development: We offer a comprehensive programme of professional learning through the Maiden Erlegh Institute, including opportunities to both attend and deliver CPD. Colleagues also take part in our annual Conference, a full day of workshops, networking and learning for all staff.
Colleagues can also access a range of professional development opportunities using Apprenticeship Levy funding, and benefit from professional development networks.

Hybrid Working: For eligible roles, we support a flexible approach to working arrangements, balancing remote and office-based work where appropriate.

Perkbox: Colleagues have access to Perkbox, which offers a wide range of discounts and wellness resources and receive 25 Perk points each month which can be exchanged for goods and services.

Wellbeing and Health: Free flu vaccinations are offered to all staff, and free eye tests are provided to those who are eligible.

Employee Assistance Programme: Incorporating discount vouchers, access to 24/7 support and more.

Mental Health First Aid support.

Recognition and Community: We regularly celebrate staff achievements, milestones and contributions across our schools, reinforcing a strong sense of belonging within the #TeamMET community.

Employee Referral Scheme.

Working for our Trust means contributing to something larger by supporting the education and life chances of children and young people every day.

Additional Information

Maiden Erlegh Trust is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children. The successful candidate will be subject to an enhanced DBS check and satisfactory references.