Receptionist – Welsh

North Wales Police; Bridgend; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

South Wales Police in Bridgend is seeking a Welsh-speaking Estates receptionist to join the Estates & Facilities Department. The post covers reception and administration with 37 hours per week and occasional home working.

You will support the Customer Services Manager, manage administrative processes within all functional areas of Estates & Facilities, including basic financial transactions, mail collection and distribution.

Qualifications

• Proven experience in a reception / customer service role.
• Proficient with Microsoft Office applications.
• Welsh language ability at conversational level.

Responsibilities

• Manage reception and administer daily processes in Estates & Facilities.
• Support the Customer Services Manager with administrative tasks and financial transactions.
• Handle mail collection/distribution and basic facilities administration.
• Adapt to flexible working arrangements including some home working.

Skills

Receptionist experience

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Level of Welsh language ability required? 4

Shortlisting Date 17 September 2026

Interview Date 24 September 2026

Closing Date

10/09/2026, 15:00

Job Advert Description

Would you like a career like no other? If so… Join Us

South Wales Police brings together thousands of people with the same aim – to keep South Wales safe.

We want to be the best at understanding and responding to our community’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.

We are looking for someone to #JoinUs as a Welsh speaking Receptionist in our Estates and Facilities Department. Could you be who we are looking for?

About the team/Department you will be joining:

Located at our Police Headquarters, BRIDGEND . South Wales Police have an exciting opportunity that has arisen for a full time Estates Welsh speaking Receptionist on a permanent basis. The Estates receptionist will cover reception when needed and undertake all administration duties, adding to our already strong Administration team within Estates. The successful candidate will assist the Customer Services Manager and manage administrative processes within all functional areas of the Estates & Facilities Department including processing financial transactions, mail collection and distribution.

About the role and your key responsibilities:

The post holder would be working within an office environment 37 hours a week, Monday -Friday. This is a flexible working position that in time, will allow some degree of working flexibly.

We mainly work either from HQ Bridgend or on occasions from home.

Must hold a current valid full UK driving licence.

What skills and experience do we need you to bring to the role:

We are looking for someone with proven experience in a reception / customer service background. We are keen to hear from you if you are highly competent in Microsoft systems and have previous administrative experience or skills. It is essential that you can speak Welsh to a conversational level

You must be able to work well with others, as part of a team and be adaptable to change.

The successful Candidate must be willing to undergo vetting to RV Vetting.

Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case‑by‑case basis

As an equal opportunities’ employer, we welcome applications from all suitably qualified persons. However, as Black, Asian and Minority Ethnic candidates are currently underrepresented within the Force, we would particularly welcome applications from ethnically diverse candidates.

To support the ambition of a diverse workforce, South Wales Place is able to offer a Guaranteed Interview Scheme (GIS). The GIS is available for people living with a disability or identify as ethnically diverse.

If you are an applicant who is living with a disability or from an ethnically diverse background (Black, Asian and Minority Ethnic) and would like to be considered under the GIS, you must meet the essential minimum criteria for the role as outlined in the advert and role profile. You should take time to evidence that you meet each of the essential criteria in your application form and/or personal statement and CV.

There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.

We embrace diversity and welcome applications from everyone.