Receptionist- Liverpool

Brabners; Manchester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary

Flexible approach to working hours

Bupa/ Medicash

Discretionary bonus opportunities

Pension scheme

Life Insurance & Income Protection

25 days Annual Leave plus flex bankhol

Option to buy 10 additional days

2 My Days

Additional discretionary annual leave

Enhanced Maternity, Paternity & Adotn

Career Development Opportunities

Wellbeing and Mental Health Benefit

Job summary

Brabners is seeking a Receptionist to support our Manchester City Centre office. The role requires an initiative-taker who can work well as part of a dedicated front of house team. A personable approach and ability to multi-task effectively are essential.

This is a full-time on-site position with flexible start times (8am-4pm, 9am-5pm or 10am-6pm) on a rotational basis. Internally this role is called Client Experience Assistant.

Qualifications

• Previous experience within a Front of House role.
• Excellent verbal and written communication skills.
• Able to work as part of a team and promote a friendly environment.
• Flexible and can-do attitude; capable of managing multiple tasks.

Responsibilities

• Act as first point of contact for Clients and Employees.
• Deliver a high-quality, professional client experience for the firm’s clients, partners and employees.
• Create a welcoming and professional atmosphere for clients and third-party professionals visiting our offices.
• Maintain the client experience area and meeting rooms, ensuring high cleanliness and escalating maintenance issues.
• Assist in organising, coordinating and running client meetings and events including bookings, setup, equipment, refreshments and travel requirements.
• Field incoming telephone calls in a professional, courteous manner.

Skills

Front of House experience

Team Player

Strong communication

Flexible and can-do

Multi-tasking

Client management

Job description

THE ROLE & TEAM

We have an exciting opportunity for a Receptionist to support our Manchester City Centre office. The ideal candidate will be an initiative-taker who can work well as a dedicated front of house team. We are looking for someone who has a personable approach and can multi-task effectively.

This is a full-time role, working 5 days a week on site working either 8am-4pm , 9am - 5pm or 10am-6pm on a rotational basis. We request a flexible approach when required.

Please note: Internally this role is called Client Experience Assistant.

KEY RESPONSIBILITIES

• Act as first point of contact for Clients and Employees
• Delivering a quality professional client experience service to the firm’s clients, partners and employees
• Create a welcoming and professional atmosphere for clients and third-party professionals visiting our client’s offices.
• Maintain the client experience area and meeting rooms, ensuring high levels of cleanliness, escalating any maintenance issues as appropriate.
• Assist in the organisation, coordination and smooth-running of client meetings and events including; meeting room bookings, meeting room set up, appropriate equipment, refreshments, catering and travel requirements.
• Fielding all incoming telephone calls, in a professional, courteous and efficient manner.

ABOUT YOU

• Previous experience within a Front of House role
• Able to work as part of a team
• Manage daily tasks efficiently
• Strong client management skills
• Promote approachable work-life culture
• Exceptional verbal and written communication skills
• Flexible and can-do attitude
• Team Player

BENEFITS

• Competitive Salary
• Flexible approach to working hours
• Bupa/ Medicash
• Discretionary bonus opportunities
• Pension scheme
• Life Insurance & Income Protection Insurance
• 25 days Annual Leave plus flex bank holidays (increasing with service)
• Option to buy 10 additional days annual leave each year
• 2 My Days (in addition to your holiday entitlement)
• Additional discretionary annual leave days
• Enhanced Maternity, Paternity & Adoption Leave
• Career Development Opportunities
• Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

ABOUT US

Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.