Receptionist- Liverpool

Brabners; Liverpool; Vor Ort; GBP 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Flexible working hours

Pension scheme

Life Insurance & Income Protection

25 days annual leave + bank holidays

10 days additional annual leave option

2 My Days

Enhanced maternity/paternity/adoption

Career development opportunities

Wellbeing and mental health support

Zusammenfassung

Brabners is a purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales. We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality,

Qualifikationen

• Previous Front of House experience required.
• Ability to work as part of a team.
• Efficient daily task management.
• Strong client management skills.
• Flexible, can-do attitude.
• Team player and proactive approach.

Aufgaben

• Act as first point of contact for Clients and Employees.
• Deliver a quality professional client experience service to the firm’s clients, partners and employees.
• Create a welcoming and professional atmosphere for clients and third-party professionals visiting our client’s offices.
• Maintain the client experience area and meeting rooms, ensuring high levels of cleanliness, escalating any maintenance issues as appropriate.
• Assist in the organisation, coordination and smooth-running of client meetings and events including; meeting room bookings, meeting room set up, appropriate equipment, refreshments, catering and travel requirements.
• Fielding all incoming telephone calls, in a professional, courteous and efficient manner.

Kenntnisse

Front of House

Team player

Communication skills

Client management

Flexible attitude

Excellent verbal and written comms

Jobbeschreibung

THE ROLE & TEAM

We have an exciting opportunity for a Receptionist to support our Manchester City Centre office. The ideal candidate will be an initiative‑taker who can work well as a dedicated front of house team. We are looking for someone who has a personable approach and can multi‑task effectively.

This is a full‑time role, working 5 days a week on site working either 8am-4pm , 9am - 5pm or 10am-6pm on a rotational basis. We request a flexible approach when required.

Please note: Internally this role is called Client Experience Assistant.

KEY RESPONSIBILITIES

• Act as first point of contact for Clients and Employees
• Delivering a quality professional client experience service to the firm’s clients, partners and employees
• Create a welcoming and professional atmosphere for clients and third‑party professionals visiting our client’s offices.
• Maintain the client experience area and meeting rooms, ensuring high levels of cleanliness, escalating any maintenance issues as appropriate.
• Assist in the organisation, coordination and smooth‑running of client meetings and events including; meeting room bookings, meeting room set up, appropriate equipment, refreshments, catering and travel requirements.
• Fielding all incoming telephone calls, in a professional, courteous and efficient manner.

ABOUT YOU

• Previous experience within a Front of House role
• Able to work as part of a team
• Manage daily tasks efficiently
• Strong client management skills
• Promote approachable work‑life culture
• Exceptional verbal and written communication skills
• Flexible and can‑do attitude
• Team Player

BENEFITS

• Competitive Salary
• Flexible approach to working hours
• Bupa/ Medicash
• Discretionary bonus opportunities
• Pension scheme
• Life Insurance & Income Protection Insurance
• 25 days Annual Leave plus flex bank holidays (increasing with service)
• Option to buy 10 additional days annual leave each year
• 2 My Days (in addition to your holiday entitlement)
• Additional discretionary annual leave days
• Enhanced Maternity, Paternity & Adoption Leave
• Career Development Opportunities
• Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

ABOUT US

Brabners is purpose‑led independent law firm. A certified B Corp with award‑winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.