Receptionist (live in available)

Fonab Castle Hotel; Inveraray; On-site; GBP 20,000 - 26,000; Full time

Job summary

Crerar Hotels seeks a motivated Receptionist to be the welcoming face of the hotel. If you enjoy creating outstanding customer experiences and possess excellent communication skills, apply now to join a supportive team dedicated to exceptional hospitality.

Benefits

Wagestream for instant wage access

Health and well-being rewards

Career development opportunities

Exclusive discounts at hotels

Qualifications

• Hospitality experience advantageous.
• Professional appearance required.

Responsibilities

• Deliver high-quality service and manage guest enquiries.
• Handle daily banking tasks and work with hotel booking systems.

Skills

Excellent communication skills

Can-do attitude

Job description

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Loch Fyne Hotel & Spa, Inveraray, Inveraray, Argyllshire, PA32 8XT

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Join Crerar Hotels – Where Passion Meets Hospitality!

Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage. Your responsibilities will include delivering high-quality service, managing guest enquiries, answering calls, handling daily banking tasks, and working with hotel booking and CRM systems. With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.

Why Work with Us?

At Crerar Hotels, we truly value our team, and that’s why we offer:

• Wagestream – Get instant access to your earned wages when you need them.
• YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
• Echo – Our brand-new communications platform keeps you connected and engaged.
• Career Development – We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
  
  

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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