Receptionist - EARLSDON PRIMARY SCHOOL

Coventry City Council; Coventry; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free before and after school childcare

Training and development opportunities

Supportive leadership

Positive work environment

Job summary

Earlsdon Primary School is seeking an outstanding receptionist to join our busy office. You will provide efficient clerical support, be the first point of contact for callers and visitors, and assist the Office Manager to keep the school running smoothly.

We are looking for a friendly, organised person with excellent communication skills, good IT abilities, and a positive approach to teamwork. The role is full-time, on-site, with strong commitment to safeguarding and confidentiality.

Qualifications

• Experience in school office or similar environment required.
• Friendly, approachable with confident communication with staff and families.
• Excellent communication skills for telephone and enquiries.
• Organised and efficient with appointment management and records.
• Good IT skills with email and word processing; willing to learn systems.
• Accurate, methodical, able to work under pressure and meet deadlines.
• Understand confidentiality and teamwork in a school setting.
• First Aid qualification or willingness to train is essential.
• Right to work in the UK; no sponsorship.

Responsibilities

• Provide clerical and administrative support for the school.
• Be the first point of contact for callers and visitors.
• Support Office Manager and maintain records.
• Manage appointments and keep the school office running smoothly.
• Handle information confidentially and professionally.

Skills

Experience in school office

Excellent communication skills

Organised and efficient

IT skills (email/word processing)

Teamwork

Tools

Word processing

Email

Job description

Working Hours: 37.5 hours per week (across 5 days – Monday to Friday) plus, Training Days. 38 TTO weeks

Earlsdon Primary School is a friendly and dynamic school with pupils who are enthusiastic, independent learners. We are very proud of them and of what they achieve both academically and personally. Everyone at Earlsdon works collaboratively to ensure that all children are given every opportunity to enjoy learning and to thrive in a happy, stimulating and vibrant community school.

Our school is situated in the heart of Earlsdon and is housed in a beautiful Victorian building which opened in 1890. The heritage and tradition give the school its heart and today the children enjoy a positive and innovative ethos with learning at its core.

We strive to ensure that teaching and learning is enhanced by high-quality experiences which enable our pupils to become confident, reflective and independent learners. Our curriculum is enriched by accessing many community resources and facilities, and by providing exciting and engaging learning experiences in school, in the local area and beyond.

We are looking for an outstanding receptionist to join our busy office.

What is the job role?

To work as part of a busy team under the supervision of the Office Manager. To provide efficient and pro‑active clerical and administrative support for the school. To be the first point of contact for callers and visitors to the school offering guidance and assistance both personally and by telephone.

Who are we looking for?

We are looking for a friendly, organised and enthusiastic person to join our busy school office team at Earlsdon Primary School.

The successful candidate will:

• Must have experience in school office or similar environment
• Be friendly and approachable – welcome visitors, support families and communicate confidently with staff and external agencies.
• Have excellent communication skills – answer telephone calls, respond to enquiries and pass on information clearly and professionally.
• Be organised and efficient – manage appointments, maintain records and keep the school office running smoothly.
• Have good IT skills – confidently use computers, e‑mails and word‑processing packages, with a willingness to learn new systems.
• Be accurate and methodical – ensure information is recorded correctly and administrative tasks are completed to a high standard.
• Be able to prioritise and use initiative – manage a varied workload, meet deadlines and remain calm when working under pressure.
• Understand the importance of confidentiality and teamwork – handle sensitive information appropriately and work positively with colleagues to support the whole school community.

In return, we can offer:

• A wonderful school community.
• Excellent opportunities for your development with a planned training programme.
• A commitment to a successful work‑life balance.
• A supportive, forward‑thinking leadership team who will listen and support your development.
• A well‑resourced and welcoming learning environment.
• Free before and after school childcare for your children if they are pupils at our school.

A qualification in First Aid or willingness to train is essential.

We do not offer sponsorship for this role. Applicants must have the right to work in the UK.

Our workforce data shows that men and people from minority ethnic backgrounds are under‑represented, we encourage applicants from these backgrounds to apply. This does not prevent individuals with or without other protected characteristics as set out within the Equality Act 2010 from applying for this post.

Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an enhanced criminal record check via the DBS, all relevant safeguarding and pre‑employment clearances, and the receipt of two satisfactory references.

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre‑employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

The following content displays a map of the jobs location - EARLSDON PRIMARY SCHOOL

Working Hours
37.5 hours per week (across 5 days – Monday to Friday) plus, Training Days. 38 TTO weeks