Receptionist/Clerical Assistant - Substance Use Service

NHS National Services Scotland; Falkirk; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS National Services Scotland is looking for an experienced Receptionist/Clerical Assistant to provide quality administrative support within the Substance Use Service at Falkirk Community Hospital. The ideal candidate will excel in communication, possess strong interpersonal skills, and be able to prioritise tasks effectively. This role is essential to ensuring the smooth operation of the service and requires good keyboarding and IT skills.

Qualifications

• Experience in an office environment.
• Completion of Level 2 Disclosure Scotland check required.

Responsibilities

• Provide efficient and effective admin support to the Substance Use Service.
• Undertake professional and confidential administration duties.

Skills

Excellent communication

Interpersonal skills

Keyboarding skills

Ability to prioritise tasks

Education

Standard grade English

Tools

IT skills

Job description

We are looking for an experienced and enthusiastic Receptionist/Clerical Assistant to provide an efficient, effective and quality admin support service to the Substance Use Service. The post holder will be expected to undertake professional and confidential administration duties within the Service.

It is essential that you are an excellent communicator with good interpersonal skills, and are able to work on your own, using initiative, as well as to work as part of a team. You should have good keyboarding skills and be able to prioritise tasks to enable you to work within agreed timescales. Substance Use Services is an area wide service and in order to meet the needs of the service, successful applicants will be required to work in the Substance Use Service base at Falkirk Community Hospital.

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

The post holder will have standard grade English and good IT skills or equivalent work experience in an office environment.

Any enquires please contact Louise Bingham, Admin Manager on 07825 823573.

Certificate of Sponsorship

In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.