Receptionist-Cath Lab

Somerset NHS Foundation Trust; City Of London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working

NHS pension

Annual leave

Career development

Blue Light Card

NHS perks

Job summary

Somerset NHS Foundation Trust is seeking a proactive receptionist/administrative assistant for the Cardiac Cath Lab. You will greet patients, staff and visitors, provide information and support, and maintain accurate electronic records.

You will coordinate appointments, admissions and enquiries, while assisting with governance, reporting and data entry to ensure smooth department operations.

Qualifications

• Provide friendly reception and information to patients, colleagues and visitors.
• Maintain accurate electronic patient records and data entry onto ward systems.
• Coordinate patient appointments, admissions, transport and enquiries.
• Support the multidisciplinary team with effective communication and admin tasks.

Responsibilities

• Act as the first point of contact for patients, visitors and staff.
• Maintain electronic patient records and data in MAXIMS and EPRO.
• Support performance reporting, governance and income recovery through accurate data capture.
• Assist with stock management and general departmental administration.

Skills

Customer service

Administration

Data entry

Communication

Digital literacy

Tools

MAXIMS

EPRO

Ward database

Job description

Responsibilities

• To provide a friendly, effective reception, advice and information service to patients, colleagues and visitors to the Cardiac Cath Lab.
• Support and assist the nursing staff and contribute to the care
• To maintain electronic patient records, including the use of MAXIMS, EPRO, the ward shared drive and data entry onto the ward database.
• To support the organisation in achieving excellence in everything that we do by embedding and promoting the Trust values working towards providing outstanding care., Provide reception and administrative support for the Cardiac Cath Lab.
• Act as the first point of contact for patients, visitors and staff.
• Maintain accurate electronic patient records and activity data.
• Support performance reporting, governance and income recovery through accurate data capture.
• Coordinate patient appointments, admissions, transport and enquiries.
• Facilitate effective communication across the multidisciplinary team.
• Support patient flow and the efficient running of the department.
• Assist with stock management and general departmental administration.
• Contribute to service improvement and digital transformation initiatives.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Benefits

• Flexible working options to help you balance work and life
• NHS pension scheme for long‑term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS‑specific perks to support you both inside and outside of work.