Receptionist - Care Home

Barchester Healthcare Homes Limited; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Learning and development

Profit share scheme

Discounts (holiday, retail, leisure)

Refer a Friend bonus

Job summary

Barchester care home in Cheltenham is seeking a friendly Receptionist to welcome residents and visitors and be the first point of contact in the home.

You will handle calls, greet guests, manage the reception area, and support prospective residents and families with tours, while also performing basic admin tasks such as typing and filing.

Qualifications

• No formal qualifications required but you will need a good telephone manner and strong communication skills.

Responsibilities

• Answer phone calls and direct inquiries.
• Greet visitors and manage the reception area.
• Show prospective residents and families around the home.
• Carry out administrative tasks such as typing, photocopying and filing.

Skills

Telephone etiquette

Strong communication

Customer care

Job description

ABOUT THE ROLE

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU

You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

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