Weekend Receptionist

Barchester-Healthcare; Winchester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free learning

Profit share scheme

Discounts

Refer a Friend bonus

Job summary

Barchester is seeking a Weekend Receptionist to warmly welcome residents and visitors at our care home. You will be the first point of contact, handling calls, guiding tours for prospective residents, and performing light administrative tasks.

A friendly, professional manner and strong communication skills are essential. This weekend role focuses on creating a welcoming environment and supporting the front desk with day-to-day operations.

Qualifications

• No formal qualifications required but good telephone manner and communication skills.
• Friendly, professional, and well organised to manage front-of-house duties.
• Capable of handling administrative tasks with accuracy.

Responsibilities

• Answer phone calls and welcome visitors to the home.
• Greet residents and families and guide them through the lobby.
• Manage the reception area and coordinate with other staff.
• Support basic admin tasks such as typing, photocopying and filing.

Skills

Telephone manners

Communication skills

Customer service

Job description

ABOUT THE ROLE

As a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU

You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.