Receptionist - Bank

Hamberley Care Homes; Bedford; Presencial; GBP 15.000 - 21.000; Tempo integral

Benefícios oferecidos por esta vaga

28 days holiday

Bonus scheme

Pension scheme

Career development

EAP

Discounts

Free parking

Refer a Friend

Resumo da vaga

Hamberley Care Homes in Bedford is hiring a Receptionist to manage the front desk, greet visitors, and handle phone inquiries. This permanent, full-time role pays an hourly rate of £12.77, with on-site duties at Elstow Manor in Bedford, MK42 6FZ.

You will be the first point of contact, ensuring a high standard of presentation in the reception area and providing supportive administrative assistance as part of a caring team.

Qualificações

• Experience in Customer Service/Reception or similar role.
• Proficient in Microsoft Word and Excel.
• Caring, patient and respectful demeanor.
• Excellent attention to detail and organisational skills.
• Ability to work independently and as part of a team.

Responsabilidades

• Greeting and directing visitors, residents, family members and contractors.
• Be the first point of contact for visitors and third parties; direct queries promptly.
• Answering incoming telephone calls and documenting or redirecting them as needed.

Conhecimentos

Customer service

Reception experience

MS Office

Attention to detail

Team player

Flexibility

Communication

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da vaga

Receptionist - Bank

Company: Hamberley Care Homes

Salary: £12.77 to £12.77 an hour

Hours: Full-time

Location: Bedford, MK42 6FZ

Job type: Permanent

Posting date: 31 Oct 2026

Closing date: 29 Nov 2026

At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Receptionist to help us achieve our goals.

Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times.

Joining us at Elstow Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well‑being of our residents.

We offer our colleagues

• A competitive salary and benefits package
• 28 days holiday inclusive of Bank Holidays
• Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
• Workplace pension for your future security
• A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
• Excellent training and career development opportunities
• Employee Assistance Programme, occupational health and wellbeing support services
• Everyday saving perks - Access to a wide range of retail discounts and savings
• Free on‑site parking
• Rewarding connections - Refer a Friend bonus — earn up to £750 per successful referral because great people know great people.

What you'll be doing:

• Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate.
• Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner.
• Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly.

Could you be part of our team?

About you:

• Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role.
• Proficient in use of Microsoft Office, particularly Word and Excel.
• A caring, patient, and respectful demeanor.
• Excellent attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• To share our values and demonstrate them at all times. “Can-Do” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.

If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

About Elstow Manor

Elstow Manor, is a luxurious care home in Bedford, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on‑site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.

Be part of something special. Be part of Hamberley.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.