Receptionist and Duty Officer

Oxfordshire County Council; Oxford; On-site; GBP 10,000 - 14,000; Part time

Job summary

Oxfordshire County Music Service is looking for friendly, reliable and confident people to join our team as Receptionist and Duty Officer at the Centre for Music in Headington. This is an important front-of-house role, helping to ensure that children, young people, families, tutors and visitors receive a warm welcome and that our evening and Saturday music activities run safely and smoothly.

Two term-time only posts: approximately 10 hours per week and approximately 15 hours per week, with

Qualifications

• Excellent communication skills and a calm, welcoming presence.
• Ability to work independently and take responsibility as needed.
• Experience in reception, customer-facing, education, arts or community venue roles is helpful; training provided.

Responsibilities

• Receive and greet centre users during evenings and Saturday sessions.
• Support sign-in/sign-out, respond to routine enquiries and liaise with staff.
• Ensure safe operation of the building during duty hours and act as Duty Officer.

Skills

Communication skills

Basic IT skills

Attention to detail

Reliability

Job description

We are recruiting to two term-time only posts: one for approximately 10 hours per week and one for approximately 15 hours per week. The posts will include regular weekday evening work and Saturday cover during term time, with the working pattern agreed as part of the recruitment process., As Receptionist and Duty Officer, you will be the first point of contact for Centre users during evenings and Saturday sessions. You will meet and greet pupils, parents, staff and visitors; respond to routine enquiries; support sign-in and sign-out arrangements; and liaise with tutors, managers and the office team where follow-up is needed. You will also take responsibility for the safe operation of the building during your duty hours. This will include acting as Duty Officer, supporting safeguarding and health and safety procedures, responding calmly to incidents or emergencies, checking rooms and shared areas, and helping to secure the building at the end of sessions.

We are looking for someone who enjoys working with people and can provide a calm, professional and welcoming presence in a busy education and community setting. You will be confident working independently, able to take responsibility when needed, and comfortable supporting children, young people, families and visitors. You will need good communication skills, basic IT skills, attention to detail and a reliable approach to evening and weekend working. Experience in a reception, customer-facing, education, arts or community venue role would be helpful, although training will be provided where needed. You should also be willing to undertake First Aid and Fire Marshal training.

Oxfordshire County Music Service is looking for friendly, reliable and confident people to join our team as Receptionist and Duty Officer at the Centre for Music in Headington. This is an important front-of-house role, helping to ensure that children, young people, families, tutors and visitors receive a warm welcome and that our evening and Saturday music activities run safely and smoothly.

• Salary: Grade 5
• Hours: Two term-time only posts: approximately 10 hours per week and approximately 15 hours per week
• Location: The Centre for Music, Bayswater Road, Oxford, OX3 2FF
• Working pattern: Evenings and Saturdays during term time, with occasional additional events by arrangement
• DBS: Enhanced Disclosure and Barring Service check with Children's Barred List

Why join us?

This is a great opportunity to play a valued role in a lively and creative music education environment. You will help make the Centre for Music a safe, welcoming and well-organised place for young musicians and their families, while supporting the wider work of Oxfordshire County Music Service. Oxfordshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We are also committed to equality, diversity and inclusion and welcome applications from people of all backgrounds.

Ourcommitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to: Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to: Safeguarding Oxfordshire County Council

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to: Flexible Working

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.