Receptionist: All-Year Hospitality with Perks

Daish’s Holidays; Weymouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

All-year-round employment

Career progression

Refer-a-friend bonus

Birthday day off

Wellbeing support

Inclusive culture

Holiday discount

Job summary

Daish’s Holidays is seeking a friendly receptionist to join the front-of-house team in a stable, year-round role. You’ll be the first and last point of contact for guests, delivering a warm welcome and excellent service throughout their stay.

The role covers evenings, weekends and bank holidays, with opportunities for career progression within our family-run hotels and services. Prior reception or hotel experience is helpful but not essential, and you’ll join a supportive team dedicated to great

Qualifications

• Previous receptionist or hotel experience is helpful but isn't essential.
• We're looking for someone who is friendly, confident and passionate about providing excellent customer service.

Responsibilities

• Welcoming guests and providing a friendly, professional and efficient front‑of‑house service.
• Meeting, greeting and responding to the needs of guests to ensure they receive excellent customer service.
• Building a positive rapport with guests and creating a welcoming atmosphere.
• Responding to guest requests and helping to ensure they have a comfortable and enjoyable stay.
• Dealing with guest queries, complaints and issues promptly and professionally.
• Keeping the reception area clean, tidy and welcoming at all times.
• Undertaking general office duties, including monitoring and responding to emails, filing and maintaining accurate records.
• Answering telephone calls and operating the hotel switchboard as required.
• Communicating effectively with other hotel departments to help ensure guest needs are met.
• Supporting other areas of the hotel when required.
• Following company policies and procedures to ensure a safe and professional working environment.

Job description

Daish’s Holidays is seeking a friendly receptionist to join the front-of-house team in a stable, year-round role. You’ll be the first and last point of contact for guests, delivering a warm welcome and excellent service throughout their stay.

The role covers evenings, weekends and bank holidays, with opportunities for career progression within our family-run hotels and services. Prior reception or hotel experience is helpful but not essential, and you’ll join a supportive team dedicated to great