Front Desk Receptionist – All-Year Hospitality

Daish-S-Holidays-1; Scarborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

£100 refer-a-friend bonus

Birthday day off

Staff, Friends & Family Holiday Discnt

Wellbeing & financial support services

Family-run, friendly culture

Job summary

Daish’s Holidays is seeking a friendly and professional Receptionist to join the front-of-house team. You’ll be the first and last point of contact for guests, delivering warm welcomes and efficient service throughout their stay.

Ideal candidates are friendly, confident in communication, and able to multitask in a busy hotel environment. The role includes evenings, weekends and bank holidays, with a supportive team culture and employee benefits.

Qualifications

• Experience in reception or hotel front-of-house is helpful but not essential.
• Strong customer-service ethos and a positive, can-do attitude.
• Excellent communication skills, both face-to-face and over the phone.

Responsibilities

• Welcoming guests with a friendly, professional front-of-house service.
• Meet and greet guests and respond to their needs to ensure a great stay.
• Handle guest enquiries, feedback and issues promptly and politely.
• Maintain a clean, organized reception area and assist with general administrative tasks.
• Answer phone calls and manage hotel switchboard as required.
• Coordinate with other hotel departments to meet guest expectations.

Skills

Reception/front desk

Customer service

Friendly & professional

Team player

Tools

MS Office

Job description

Daish’s Holidays is seeking a friendly and professional Receptionist to join the front-of-house team. You’ll be the first and last point of contact for guests, delivering warm welcomes and efficient service throughout their stay.

Ideal candidates are friendly, confident in communication, and able to multitask in a busy hotel environment. The role includes evenings, weekends and bank holidays, with a supportive team culture and employee benefits.