Receptionist/Administrator (MATERNITY COVER)

NHS; Birmingham; On-site; GBP 10,000 - 13,000; Part time

Job summary

Selly Park Surgery is seeking a part-time receptionist to assist with patient care in Birmingham. The role involves directing patients, maintaining confidentiality, and requires strong interpersonal and IT skills. NHS experience is preferred, and the position offers benefits including NHS Pension, holiday, and sick pay.

Benefits

NHS Pension

Holiday pay

Sick pay

Qualifications

• Reception experience, preferably in Primary Care.
• Knowledge of medical terminology is advantageous.
• Understanding of data protection policies.

Responsibilities

• Receive, assist, and direct patients to appropriate services.
• Maintain confidentiality and follow data protection guidelines.
• Work in a friendly environment with NHS benefits.

Skills

Interpersonal skills

Keyboard skills

IT skills

Knowledge of medical terminology

Tools

EMIS Web clinical system

Job description

At Selly Park Surgery, we are dedicated to providing the highest standard of care for our patients in Selly Park, Birmingham. We have approximately 5500 patients and our Practice team provides a full range of Primary Care Services.

We are a training Practice for GP Registrars, FY2 doctors, trainee pharmacists, and medical students.

Our Practice has an overall CQC rating of 'good'.

This is a part-time position, 28 hours per week.

NHS experience preferred.

Main duties of the job

• Receive, assist, and direct patients to the appropriate service or healthcare professional courteously and efficiently.
• Possess excellent interpersonal, keyboard, and IT skills, with an understanding of medical terminology preferred.
• Maintain confidentiality and follow data protection policies and guidelines.
• Work in a friendly environment, with benefits including NHS Pension, holiday, and sick pay.

Skills we are looking for

• Knowledge of medical terminology (advantageous).
• Reception experience, preferably in Primary Care.
• Knowledge of EMIS Web clinical system (desirable, not essential).