Receptionist/Administrator Lambeth CAMHS

South London and Maudsley NHS Foundation Trust; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in London is seeking an enthusiastic reception/administrator to maintain the Lambeth CAMHS reception area. The role involves excellent customer service, data entry, and supporting multi-disciplinary teams. You'll be the first point of contact for visitors and manage various administrative tasks to ensure smooth operations.

Qualifications

• Experience in customer service and administration.
• Ability to manage phone and email queries.

Responsibilities

• Meeting and greeting patients and visitors.
• Answering phone and email queries.
• Managing and distributing post.

Skills

Customer Service

Data Entry

Job description

We are looking for an enthusiastic reception/administrator to undertake the responsibility of maintaining the Lambeth CAMHS reception area. You will act as the first point of contact for visitors and liaise with the clinical teams.

The post holder will provide excellent customer service, data entry, reporting, and basic administration functions to support our multi-disciplinary teams, which include psychiatrists, psychologists, nurses, and management professionals.

The post-holder will also provide administrative support to the Senior Administrators based at Black Prince Road and St Johns Angell Town Primary School.

Main Responsibilities:

1. Meeting and greeting patients and visitors
2. Answering phone and email queries
3. Managing and distributing post
4. Managing courier deliveries and collections
5. Reporting maintenance issues and following up on outstanding issues
6. Maintaining the presentation of the reception area