Receptionist/Administrator Lambeth CAMHS

South London and Maudsley NHS Foundation Trust; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading mental health care provider in London is seeking an enthusiastic reception/administrator. The role involves maintaining the reception area, providing excellent customer service, and supporting multi-disciplinary teams with administrative tasks. Ideal candidates will have strong communication skills and a commitment to high-quality service.

Qualifications

• Excellent customer service skills required.
• Proficiency in data entry and basic administration functions.

Responsibilities

• Act as the first point of contact for visitors.
• Manage phone and email queries.
• Maintain the presentation of the reception area.

Skills

Customer Service

Data Entry

Administration

Job description

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We are looking for an enthusiastic reception/administrator to undertake the responsibility of maintaining Lambeth CAMHS reception area. You will act as the first point of contact for visitors and liaison with the clinical teams.

The post holder will provide excellent customer service, data entry and reporting, basic administration functions to support our multi-disciplinary teams which includes psychiatrists, psychologists, nurses and management professionals.

The post-holder will be required to provide some administrative support to the Senior Administrators based at Black Prince Road and St Johns Angell Town Primary School.

• Meeting and greeting patients and visitors
• Answering phone and email queries
• Managing and distributing post
• Managing courier deliveries/collections
• Reporting maintenance issues, following up any outstanding issues with the appropriate people
• Maintaining presentation of reception area
  
  

The London Borough of Lambeth has a population of 317,800 (GLA 2020). Lambeth’s population is highly diverse, a characteristic visible in the breadth of ethnic and cultural traditions seen throughout the borough. It is estimated that 63% of the population describe their ethnicity as other than White British; 23% describe their ethnicity as Black (11% Black African, 7% Black Caribbean and 5% Other Black), 22% White Other and 6% as Asian.

The Annual population survey, estimates that a third of Lambeth’s residents are non-UK born. Of these non-UK born, 40% are of wider European origin, 20% are of African origin; and 20% of Central or South American origin. Nearly 150 languages are spoken as the first language in the homes of Lambeth school children. Portuguese, Spanish and Somali, are the most commonly spoken other languages in Lambeth.

Lambeth has a child and youth population aged 0-20 of almost 70,000. Over 50% of this number are 0 to 9 years old.

For further details / informal visits contact: Name: Lorraine Lindsay Job title: Business Manager Email address: [e-mail] Telephone number: 07896 998791

For an informal visit please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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