Receptionist/Administrator (Allesley Village)

Coventry North Primary Care Network; Coventry; On-site; GBP 21,000 - 25,000; Full time

Job summary

Coventry North Primary Care Network is seeking an Administrator/Receptionist to provide administrative and reception support to the GP Practice. The role focuses on patient registrations, accurate record keeping and a range of general administrative duties, while maintaining a professional, patient-centered approach.

You will be highly organised, IT literate and able to communicate effectively with patients by phone, email and face-to-face.

Qualifications

• Highly organised and computer literate
• Excellent written and verbal communication skills
• Professional, patient-focused approach

Responsibilities

• Provide high-quality administrative and reception support to the Practice
• Process patient registrations and maintain accurate patient information
• Perform diverse administrative tasks to support day-to-day operations

Skills

Organised

IT literacy

Communication skills

Job description

The Administrator/Receptionist will provide high-quality administrative and reception support to the Practice, with a particular focus on patient registrations, accurate record keeping and general administrative duties., This is a varied administrative and patient-facing role supporting the day-to-day running of a busy GP Practice. A key focus will be processing patient registrations, maintaining accurate patient information and completing a range of administrative tasks.

The successful candidate will need to be highly organised, computer literate and accurate, with excellent written and verbal communication skills and a professional, patient-focused approach., You will also communicate regularly with patients by telephone, email and face-to-face, respond to enquiries and provide reception support when required. The role involves using a number of computer systems, so you will need to be confident with IT, well organised and accurate, with excellent written and verbal communication skills.

We are looking for someone who is professional, approachable and able to manage a varied workload while providing a high standard of service to our patients and Practice team.

We are an established training Practice committed to delivering high-quality patient care through a diverse and skilled team, working together to meet the needs of our practice population.

We offer a supportive and nurturing working environment and are committed to the learning and development of all our staff. We embrace best practice and innovative technologies to continually improve our services and the experience of our patients.

You will be joining a friendly and supportive team where your contribution will be valued, your skills respected and your development encouraged.