Receptionist/Administrator

Oxford Health NHS Foundation Trust; Oxford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization is seeking a full-time receptionist/administrator in Oxford. The role involves providing professional support within a new outpatients Health Hub, managing appointments, and being the first point of contact for patients. Candidates should demonstrate strong prioritization skills and initiative. The position offers competitive benefits including career development, annual leave, and NHS discounts.

Benefits

Excellent opportunities for career progression

Access to tailored learning and development

27 days annual leave plus bank holidays

NHS Discounts

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (waiting lists apply)

Staff networking and support groups

Qualifications

• Ability to manage appointments and queries efficiently.
• Experience in a reception or administrative role is advantageous.

Responsibilities

• Provide professional reception and administrative support.
• Be the first point of contact for patients and partners.
• Assist in managing queries and appointments.

Skills

Prioritization of workload

Initiative

Effective communication

Customer service skills

Job description

Murray House is looking for a full time receptionist/administrator who can prioritise work load and has plenty of initiative. Murray House is a new outpatients Health Hub based in North Oxford at Jordan Hill Business Park. There are a range of clinical services based in the building, including specialist dentistry, podiatry and 0-19 Children’s Services. The receptionist/administrator will be supporting these services and operations related to the building.

This is a full time role working 37.5 hours per week.

Interviews will be held on Thursday, 8th January at Murray House, Jordan Hill Business Park, OX2 8TA.

To provide professional, effective and efficient reception and administrative support to all staff working within the department using agreed processes and procedures to ensure the service standards are achieved. To be the first point of contact for patients and referring partners within Murray House Directorate Hub, managing appointments and queries, assisting where necessary and ensuring the priorities of the team are delivered effectively.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive:

“Outstanding care delivered by an outstanding team”

Our values are:

“Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

For further details / informal visits contact: Name: Katie Lennon Job title: Operational Support Lead Email address: [e-mail] Telephone number: 07443 747670