Receptionist Administrator

EBOR ACADEMY TRUST; Hull and East Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Job summary

Ebor Academy Trust is seeking a Receptionist Administrator to join our busy Central Support Team on a full-time basis during school terms. You will greet visitors, answer calls and emails, manage front desk operations and provide efficient clerical support to the site.

The role requires confidence with IT systems, ability to organise events, set up conferences, and produce letters and reports. Experience in education is welcome but not essential; safeguarding awareness and strong time management

Responsibilities

• Greet conference guests, parents and visitors at front desk; answer phone and email inquiries.
• Provide efficient clerical support and data recording across IT systems; generate letters and communications.
• Set up conferences and training events; arrange chairs/tables and refreshments.
• Support safeguarding and education-related processes; manage time and organisational tasks.

Job description

The Central Support Team are looking to recruit a Receptionist Administrator to work in their busy office on a full time basis - term time only. These hours will be worked Monday to Friday during the school term time.

Working closely with the Central Support Team to provide efficient administration, you will be responsible for a range of receptionist and clerical duties. Central to this will be to provide a welcoming and efficient first point of contact for conference guests, parents and visitors to the site, whether at the front desk, on the telephone, or by email.

In addition, you will be responsible for setting up conferences and training events, which involves moving chairs and tables, putting out refreshments and meeting and greeting delegates.

You will be expected to use a variety of IT systems to record data, produce reports and generate letters and other communications - full training will be given.

The CEO Executive Assistant will line manager the role and will direct any other reasonable duties commensurate with the level of the post.

We are looking for a highly competent Receptionist/ Administration who is able to manage the systems and processes in our busy school effectively. As well as being a confident and capable user of various IT systems, you will also be willing to learn how to operate our various software packages to allow the smooth running of our school office.

Whilst experience of working in an education setting is highly desirable, it is not essential however you will have an understanding of special educational needs, child protection and safeguarding issues, as well as excellent organisational and time management skills.

You will be driven by providing excellent customer service in all that you do for the benefit of our most important people - our children. A commitment to keeping children safe and the ability to respect the values of the Trust are also of fundamental importance.

At Ebor Academy Trust we believe we are one school with many sites, we believe in helping our children to achieve the very best outcomes while feeling inspired and supported to achieve their very best.

Ebor Academy Trust is a family of schools located across North and East Yorkshire, York and the Humber region. We genuinely seek to live by our values of Excellence, Belonging, Opportunity and Respect; these underpin how we work and how we relate to each other. We have high ambitions for our learners and staff and aim to deliver this through a culture of continuous development, support, kindness and understanding. We are a friendly Trust that puts people first.

Working with us

Ebor Academy Trust is a values driven organisation of over 1000 staff working in 26 schools across Yorkshire and the Humber.

With staff engagement score of over 90% our staff tell us that Ebor Academy Trust is truly a great place to work and our low staff turnover shows that people see their time with us as a long term investment.

Don't just take our word for it, here are a few quotes from our staff,

'I love the idea of helping children and nurturing them and seeing them develop and this is just the best place to be. I've worked here for nearly 20 years and the children are absolutely amazing. They're so polite. They make every day different and new and exciting.'

'The staff are great and we all look after each other.'

'Seeing those moments when they just get something, when that new piece of learning really clicks and their eyes light up and you get that moment of awe and wonder on their face.'

'Strong, clear and dedicated leadership. Leaders who lead by example and who care about every single stakeholder.'

'Fair, honest and transparent employer. Huge amounts of exciting opportunities for people to develop their skill sets and career pathways (CPD is a big priority).'

We offer generous terms and conditions of employment, if you would like to know more about the benefits of working at Ebor Academy Trust please see the attached document 'The benefit of working at Ebor Academy Trust'