Receptionist Administrator

Blake Morgan LLP; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Cardiff seeks a full-time Front of House Assistant to manage client interactions and office services. This role requires a proactive and organized individual who is skilled in client service and flexible enough to accommodate various administrative duties. The successful candidate will help enhance the client experience while working in a fast-paced environment.

Qualifications

• Experience in a Reception / Facilities Services position required.
• Positive, enthusiastic and proactive approach.
• Flexibility and willingness to learn are important.

Responsibilities

• Meeting and greeting clients, ensuring client areas are maintained.
• Managing conference room bookings and preparing meeting rooms.
• Handling incoming post and courier services.

Skills

Organisational skills

Communication skills

Attention to detail

Self-motivation

Positive attitude

Tools

Microsoft packages

Job description

We are looking for a full-time Front of House Assistant in ourCardiffoffice. The role requires an experienced professional with strong client focus who will be responsible for all client areas within the building as well as the total care of clients in person and on the telephone.

The working hours are Monday to Friday, 8:30am 4:30pm with flexibility to work additional hours.

Key Responsibilities

• Meeting and greeting clients and providing Wifi codes when necessary
• Overviewing conference room bookings to ensure rooms have availability
• Conducting daily quality checks in the meeting rooms and liaising with IT as required
• Preparing meetings rooms to the layout required
• Providing refreshments (including ordering and laying-out)
• Maintaining refreshment stock for meetings rooms
• Reconcile catering invoices with booking forms, stamp and enter chargeable code and provide to Office Supervisor
• Booking taxis, as required
• Receive incoming calls and/or Reception calls
• Dealing with incoming post opening, date stamping and sorting into teams
• Scanning post, DX and hand or courier deliveries to fee earners
• Arranging courier services, as required
• Carrying out archiving tasks including closing files, deeds and Wills and preparing them for collection.
  
  

Skills / Experience Required

• Experience in a Reception / Facilities Services position
• Positive, enthusiastic and pro-active approach
• Excellent organisational skills
• Ability to work as part of a team and use own initiative
• Knowledge of Microsoft packages
• Accuracy and attention to detail
• Flexibility in the duties of the role, and ability to cover additional hours when required
• Can do and will help approach
• Self-motivation and willingness to learn and improve
• Good communications skills