Receptionist/Administrator

Psicon Ltd; Canterbury; On-site; GBP 18,000 - 25,000; Full time

Job summary

Psicon Ltd is seeking an entry-level Receptionist to manage the front desk of their Canterbury clinic. Key responsibilities include greeting visitors, answering calls, and supporting administrative tasks to ensure clinic efficiency. The ideal candidate will be detail-oriented, organized, and possess strong communication skills.

Benefits

Enhanced annual leave of 32 days

Flexible annual leave scheme

Well-being days

Pension scheme

Cycle to work scheme

Free breakfast

Funded social events

Staff well-being bursary scheme

Qualifications

• Detail-oriented and proactive individual.
• Highly organized with strong administrative skills.
• Reliable and adaptable to maintain clinic efficiency.

Responsibilities

• Managing the front desk and greeting visitors.
• Handling phone calls and managing clinic supplies.
• Ensuring a welcoming and organized environment.

Skills

Excellent communication

Strong customer service focus

Organizational skills

Attention to detail

Team collaboration

Job description

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About Us

Psicon is a specialist neurodevelopmental service working both privately and with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Assessments are carried out by our team of associate clinicians from a range of clinical backgrounds, in satellite clinics across the country and remotely. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.

About The Role

This role involves managing the front desk, greeting visitors, and ensuring a welcoming, organized environment. Responsibilities include handling phone calls, managing clinic supplies, supporting administrative tasks, and ensuring the smooth operation of daily activities. The position requires excellent communication, strong organizational skills, attention to detail, and the ability to collaborate with the team. A reliable and adaptable approach is essential to maintain clinic efficiency and security.

Principle duties and responsibilities will include but not limited to:

• Meeting and greeting clients, patients,familiesand other visitors.
• Ensuring all visitors are signed in and have appropriate visitors pass.
• Ensuring waiting area remains a calm, welcoming andaclean and tidy environment.
• Maintaining PPE stocks in PPE stations, escalating requirements to Facilities Manager.
• Reporting any maintenance/decor issues to maintenance team.
• Taking deliveries and ensuring these are appropriatelydealt with.
• Answering and handling calls in a friendly and professional manner, checking answer machines and returning calls where applicable.
  
  

Person Specification

• Excellent communicators with a strong customer Service focus.
• Highly Organised with strong administrative skills.
• Detail-oriented and proactive.
• Team-oriented, collaborative, reliable and adaptable.
  
  

Working at Psicon

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;

• The best possible customer service.
• The most efficient and effective clinical work.
• A thriving and engaged workforce.
• A truly inclusive organisation.
  
  

Benefits Include

• Enhanced annual leave of 32 days a year (inclusive of bank holidays).
• Flexible annual leave scheme providing the ability to buy or sell back additional days.
• Well-being days.
• Pension scheme (with the option of enhancing via salary sacrifice).
• Cycle to work scheme.
• Birthday lie in.
• Free breakfast, including 'pastry Mondays'.
• Funded social events.
• Staff well-being bursary scheme.
  
  

Additional Information / Contacting Us

• For further information please email [e-mail] or call the Psicon Recruitment Team on 01227 202155 for more information.
• Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.
• Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up-to-date mandatory training, the right to live and work in the UK.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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