Receptionist / Administrator

Change Grow Live; Accrington; On-site; GBP 26,000; Part time

Job summary

Change Grow Live is seeking a committed Receptionist and Administrator for their Accrington service. The successful candidate will provide vital administrative support within a caring organization, helping service users access the support they need. This part-time opportunity promises a rewarding career in health and social care, with extensive benefits.

Benefits

25 days holiday (+ bank holidays)

Paid ‘Wellness’ hour each week

Contributory pension scheme

Employee Assistance Programme

Discounts for shopping, cinema, holidays

Friendly and supportive team

Training, career development & progression opportunities

Qualifications

• Knowledge of general office procedures.
• Good interpersonal skills and ability to work flexibly as part of a team.
• Solid numeric skills.

Responsibilities

• Act as first point of contact for service users, handling calls and visits.
• Ensure effective processing of correspondence and data entry.
• Monitor and report data/information & statistics.

Skills

IT literacy

Interpersonal skills

Organisational skills

Job description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Receptionist and Administrator to join our busy Accrington Service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, and ensuring our service users receive the help and support they need to achieve their goals.

Looking for a rewarding career where you can use your passion and skills to help others? We’re looking for a passionate and committed receptionist/administrator with a particular interest in working with people where support for alcohol and/or drug use has been identified as a need. If you’re looking to

• Work for a caring organisation that believes in people
• Help people change their lives for the better
• Work within multidisciplinary teams, ensuring that clients receive the right care at the right time
• Deliver services within a range of health and social care settings
• Be part of an amazing and ambitious workforce
  
  
  

Then this might be the ideal role for you!

Where Accrington

Part Time Hours 30 per week

Salary £25,077 per annum (pro rata for part time)

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

About the Role

• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence/ data entry as required.
• To collate, monitor and report data/information & statistics as required.
• To ensure that admin, record-keeping, and communication within the project are maintained.
• To provide effective prescription and general administration across the service.
  
  
  

About You

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills
• Minute taking experience would be an advantage
  
  
  

What we will give to you

• 25 days holiday (+ bank holidays) increasing annually for the first five years
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• Eligible for Blue Light Discounts
• A friendly and supportive team
• Training, career development & progression opportunities
  
  
  

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Please note This role is not eligible for visa sponsorship if you require it to work in the UK. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UK

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

CGL SPOT (19) (£25,077.00 - £25,077.00)

N/A - Outside London Weighting Area

7/7/2025

29/6/2025

James Carter | [e-mail]

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.