Account Management Assistant (Amazon Management Agency)

JR United Kingdom; Stoke-on-Trent; Remote; GBP 23,000 - 28,000; Full time

Job summary

A leading Amazon management agency is seeking an Account Management Assistant in Stoke-on-Trent. This junior role involves supporting various aspects of client Amazon accounts with extensive training provided. Ideal for those eager to start a career in eCommerce, the position offers flexible working hours and significant growth potential.

Benefits

35 hours/week remote/flexible

6 weeks paid holiday/year

All-inclusive quarterly team meets

Overtime available

Quarterly performance reviews

Qualifications

• Experience in admin, client support, or project coordination is a plus.
• Keen to learn Amazon tools and eCommerce platforms.

Responsibilities

• Support day-to-day running of client Amazon accounts.
• Upload product content and resolve basic listing issues.
• Perform account health checks and follow up with clients for updates.

Skills

Organisational skills

Time management

Communication

Proactive mindset

Job description

Social network you want to login/join with:

Account Management Assistant (Amazon Management Agency), stoke-on-trent

col-narrow-left

Client:

Launched

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

The Benefits

• 35 hours/week remote/flexible
• 6 weeks (30 days) paid holiday/year including bank holidays + your birthday off (31 days total)
• All-inclusive quarterly team meets/days out
• Overtime always available
• Salary of £23,000-28,000 depending on experience
• Quarterly performance reviews with pathway to Account Manager

What you’ll be doing

Helping great brands grow faster by supporting the day-to-day running of their Amazon accounts. You’ll work closely with our Head of Accounts to keep internal systems organised, ensure client deliverables are met, and keep our operations moving quickly.

This is a junior role designed for someone highly organised, detail-focused and keen to develop a career in eCommerce. You’ll be trusted with important internal processes and given full training across Amazon tools and Launched systems.

Your day-to-day might include:

• Uploading product content (images, bullets, A+) to Seller/Vendor Central
• Support the resolution of basic listing issues (e.g., suppressed ASINs, image pull-through)
• Perform basic account health checks and flag issues (e.g., chargebacks, suppressed listings).
• Following up with clients for missing info, assets or stock updates

Who you are

You’re diligent, quick to learn, and thrive on being one step ahead. You enjoy working in a fast-moving environment and supporting a team to hit ambitious goals. If you’ve ever thought “I’d love to get into Amazon/eCommerce but don’t know where to start”, this role is for you.

You may have experience in admin, client support, project coordination or junior marketing - but what matters most is your attitude and attention to detail.

Must-Have Skills

• Strong organisational and time management skills
• Confident using Excel, Google Sheets and online tools
• Excellent written and verbal communication
• A calm, proactive mindset - able to juggle tasks without dropping the ball
• Willingness to learn Amazon Seller Central, Vendor Central and other eComm platforms

About Launched

We’re a high-growth Amazon agency helping ambitious brands scale effectively and profitably. We act as the strategy, execution and day-to-day team behind some of the UK’s most exciting product companies. We’re on track for +500% growth in 2025 and we need sharp, hungry people to help us deliver it.

This is a brilliant entry-point into the Amazon world with a fast-track to Account Management or Strategy roles over time.