Receptionist/Activity Coordinator

Bupa Global; Guildford; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a Receptionist/Activity Coordinator to join their team in Guildford. This part-time role involves being the welcoming face of the care home, managing visitor enquiries, and organizing engaging activities for residents. You’ll create a joyful environment through events like arts and crafts, baking sessions, and more, ensuring that every resident feels valued and connected. This role not only offers a chance to make a real difference in people's lives but also comes with a range of benefits designed to support your well-being and development. If you are passionate about enhancing the lives of others, this opportunity is perfect for you.

Benefits

Free Healthcare Access

Annual Healthcare Allowance

Wagestream

28 Days Holiday

Sick Pay Scheme

Long Service Rewards

Free Meals

Interest-Free Travel Loan

Pension Plans

Menopause Plan

Qualifications

• Experience as a Receptionist with excellent customer service skills.
• Friendly and approachable with strong relationship-building abilities.

Responsibilities

• Act as the first point of contact for visitors and manage enquiries.
• Organize activities and create a vibrant atmosphere for residents.

Skills

Customer Service

Organizational Skills

Communication Skills

Relationship Building

Education

Previous Receptionist Experience

Job description

Job Description - Receptionist/Activity Coordinator (ASH01UH)

Requisition Title

Receptionist/Activity Coordinator

Job Number:

ASH01UH

The Street Guildford

Surrey GU4 7SU

Salary Amount: £12.80

Receptionist/Activity Coordinator (Part Time)

Ashley Park Care Home, The Street, West Clandon, Guildford, GU4 7SU

Permanent Part Time Contract - 19.5 hours per week.

£12.80 per hour

Shift Pattern: Thursday 8am - 3pm Reception, Saturday and Sunday 8am - 3pm Activities

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll help us make health happen by:

1. Acting as the first point of contact for all visitors to the home
2. Taking responsibility for managing new enquiries
3. Providing advice and support both face to face and over the phone
4. Running morning and afternoon activity sessions
5. Producing and updating an activity planner for the home, working to a set activities budget
6. Organising birthday surprises for our residents
7. Liaising with external companies and performers from the local community to organise days out/events at the home

Key Skills / Qualifications needed for this role:

You’ve worked as a Receptionist before with experience in providing excellent customer service. You'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams.

An activity coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co-parents - find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.