Receptionist - 12 month Fixed-term

Cornerstone Healthcare Group Ltd; Waterlooville; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Subsidised lunch

Free uniform on site

Overtime pay

Pension scheme

Enhanced DBS covered

E-learning training

Vouchers & cash incentives

Refer a friend up to £1000

Company events

Cycle to work

Job summary

Cornerstone Healthcare Group are seeking an experienced Receptionist to join our South Africa Lodge site for a 12 month fixed-term contract. You will be the first point of contact, answer calls, greet visitors, and support administration across the home.

This role requires excellent communication, IT literacy (Microsoft Office), the ability to multi-task, and a full UK driving licence with access to your own car. A compassionate, patient approach is essential to helping our residents.

Qualifications

• Administrative experience in a care or healthcare setting is preferred.
• Ability to multi-task, plan, and prioritise work.
• Effective communication skills, both verbal and written.
• IT literate with Microsoft Office.
• Full UK driving licence and access to own car (essential).

Responsibilities

• Answer all telephone calls at Reception.
• Meet and greet visitors and maintain a welcoming reception area.
• Handle deliveries and inform the relevant person.
• Create and amend staff rotas as required and book/cancel agency staff.
• Process orders for uniforms, stationery, Amazon and other items requested by management.
• Take samples to local surgery/pharmacy and collect medications when required.
• Manage daily signing-in book and visitor sign-in/out sheets.
• Update HR/clocking-in system and raise purchase orders.
• Maintain staff lunch ordering book and related spreadsheets.
• Communicate with team via messages, email, letters and memos.

Skills

Administrative Experience

Multi-tasking

Communication

IT literacy

Full UK licence & car

Tools

Microsoft Office

Job description

About The Role

PLEASE NOTE - We are NOT offering sponsorship and are unable to take overseas applications at this time.

Are you an experienced and compassionate Receptionist looking to make a real difference in people’s lives?

Cornerstone Healthcare is proud to be an award-winning provider of specialist care, and we’re looking for a dedicated Receptionist to join our supportive team at South Africa Lodge for a 12 month fixed-term contract.

South Africa Lodge is a 99-bed home providing exceptional care across six specialised units. We support residents living with complex needs, including neuro-degenerative conditions, dementia, and mental health challenges. Our focus is always on the person, not the diagnosis - creating a safe, comfortable, and dignified environment where residents can truly thrive. We are proud to be rated GOOD with CQC.

We welcome individuals who share our values of respect, openness, care, and kindness.

What You’ll Bring

• Administrative Experience
• Ability to multi-task, plan and prioritise work
• Effective communication skills (both verbal and written)
• IT literate to include the use of Microsoft Office
• Full UK drivers licence and access to own car (essential)

Your Working Pattern

Working for us gives you more time for you with a 7 out of 14 day working pattern

Week A – 3 days - Tuesday, Wednesday & Friday: 08.00 to 18.00

Week B – 4 days - Monday, Thursdays, Saturday & Sunday: 08.00 to 18.00

Total average of 35 hours worked per week

What You’ll Be Doing

• Answer all telephone calls that come through to Reception
• Meet and greet all visitors maintaining a helpful and professional approach and maintaining a welcoming area
• Handle deliveries and inform the relevant person
• As requested, you may be required to create and amend staff rotas as well as booking and cancelling agency staff
• Completing orders such as; uniform, stationary, amazon and anything else requested by the General Manager and other departments
• Taking samples to the local surgery and pharmacy if and when required as well as collecting medication
• Manage the signing in book daily, making sure this is in place for each day and all visitors sign in and out
• Updating the internal HR/ clocking in system
• Raising purchase orders and filing accordingly
• Managing the staff lunch ordering book and spreadsheet
• Communicating with the team via People Planner messages, email, letters and through memos when required

Benefits package worth up to £5,000 (T&C's apply)

• Subsidised lunch available daily
• Free uniform laundered for you on site ready for your next shift
• Monthly overtime raffle – receive a ticket for each overtime shift completed and the winner will receive an additional £200 in their pay packet
• Enhanced pay rates for overtime and bank holidays
• Pension scheme
• Enhanced DBS fully covered by us and automatically added to the update service
• Paid for e-learning training
• Reward and recognition through vouchers and cash incentives for Christmas and long service
• Refer a friend scheme – up to £1,000
• Paid for company events
• Cycle to work scheme
• Healthcare cash plan worth up to £700*including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out, meaning everyone is able to focus on caring for our residents
• Access to Blue Light card - over 13,000 discounts

Waterlooville/Havant/Portsmouth/Petersfield/Fareham/Gosport/Emsworth/Bedhampton/Purbrook/Warblington/Complain

About Us

Cornerstone Healthcare Group are a multi award-winning, sector leader with an innovative approach to complex care

Cornerstone specialise in supporting adults of all ages with complex neurological, physical, and mental health needs.

Residents are typically living with neurological degenerative conditions, such as dementia with an underlying mental health condition, and as such they’re vulnerable and at times prone to challenging behaviours associated with complex conditions. Many have been unable to stay in other settings because their needs have been deemed too high or too challenging.