Receptionist

Rodericks Dental Partners; Worcester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Extra holiday accrual

Personal day

Structured onboarding

Career development opportunities

Job summary

Rodericks Dental Partners in Worcester is seeking a friendly receptionist to welcome patients, manage bookings, and handle payments in a busy 4-surgery practice.

You will work 16 hours per week across Mondays and Fridays, using Dentally software to maintain patient records, coordinate with dentists and nurses, and support a positive, professional patient experience.

We offer extra holiday accrual, a personal day, structured onboarding, and opportunities for development within a supportive team.

Qualifications

• Previous experience in a customer service or receptionist role.
• Confident communicator with a professional, approachable manner.
• Ability to multitask and stay calm under pressure in a busy environment.
• Attention to detail and good IT skills for handling bookings and records.
• A team player who thrives on helping others.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks with precision.
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
• Promote and upsell dental services and products to support patient care.
• Be a key part of creating a positive, friendly atmosphere in the practice.

Skills

Customer service

Receptionist experience

IT skills

Multitasking

Team player

Tools

Dentally software

Job description

Worcester Dental, 26 London Road, Worcester, WR5 2DL
16 Hours Per Week, Monday & Friday 9am-6pm

Dentistry, Redefined

Realise Your Potential in a Caring, Supportive Environment because your smile matters too.

At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice.

This is more than a front desk role — it’s a platform for professional fulfilment and personal growth.

Your Future with Rodericks Dental Partners:

• 5-story tall house on main road, Foregate Street, Worcester town centre
• 4 surgeries computerised using Dentally software
• Close to Shrub Hill, Worcester bus station, M5 Junction 7
• Practice Manager with 14 years’ experience
• 4 dentists including 2 with 14 years’ experience each
• Head Nurse with 7 years’ experience
• Facial aesthetics (FA) and aesthetics treatments
• Near Worcester Cathedral, providing a stunning historic backdrop

What We Offer:

• Extra holiday accrual in line with length of service (LOS)
• An additional personal day each year
• Supportive team environment and structured onboarding
• Opportunities for development and career progression

What You’ll Be Doing:

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient recordsli>
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Skills and Experience We’re Looking For:

• Previous experience in a customer service or receptionist role is desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail and good IT skills for handling bookings and records
• A team player who thrives on helping others

Hear From a Colleague:

“Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month – Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help, no favour is too big or too small. They care deeply about their staff and it shows. I would recommend working here as you build relationships with the staff members, you don't just become a team, you become family.”Emma, Receptionist

Our Culture and Values:

Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too.

Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.

• Job Reference rodericks/TP/Worcester/Receptionist/10747