Receptionist

Rodericks Dental Partners; Cherwell District; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Extra holiday accrual

Personal day

Onboarding and training

Development and progression

Job summary

Rodericks Dental Partners Banbury Dental Practice on 35 High Street is seeking a friendly receptionist to be the welcoming face for patients. You’ll manage appointments, maintain accurate records, process payments and support the team to deliver excellent patient care.

You’ll work with dentists and nurses in a supportive environment, with opportunities for training and progression across our growing network of over 220 practices nationwide. A positive, patient-focused approach is essential.

Qualifications

• Previous experience in a customer service or receptionist role is desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail & good IT skills for handling bookings and records
• A team player who thrives on helping others

Responsibilities

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient records
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Skills

Customer service

Reception

Communication

Multi-tasking

IT literacy

Team player

Tools

Dentally

Job description

Banbury Dental Practice, 35 High Street, Banbury, OX16 5ER

Dentistry, Redefined

Realise Your Potential in a Caring, Supportive Environment because your smile matters too.

At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice.

This is more than a front desk role — it’s a platform for professional fulfilment and personal growth.

Banbury Dental Highlights:

6 surgery practice computerised with Dentally software

Staff longevity 7 years dentist, 4 years PM, Head Nurse 15 years, 2 qualified 6 years

Banbury Cotswold market town - 2 mins from Banbury station; great earning potential; experienced team; expanding town with excellent transport links to Oxford

Banbury Train Station - 5 min walk; Motorways: Oxford, London, Birmingham (M40)

Your Future with Rodericks Dental Partners:

A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.

A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.

Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.

Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.

Opportunities Across the UK – With over 220 practices nationwide, your career you can grow wherever life takes you.

What We Offer:

• Extra holiday accrual in line with length of service (LOS)
• An additional personal day each year
• Supportive team environment and structured onboarding
• Opportunities for development and career progression

What You’ll Be Doing:

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient records
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Skills and Experience We’re Looking For:

• Previous experience in a customer service or receptionist role is desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail & good IT skills for handling bookings and records
• A team player who thrives on helping others

Hear From a Colleague:

“Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month – Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help , no favour is too large or too small. They care deeply about their staff and it shows. We will together..” Emma, Receptionist

Our Culture and Values:

Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares.

Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.