Receptionist

Rodericks Dental Partners; Banbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Extra holiday accrual

Personal day

Onboarding

Career progression

Job summary

Rodericks Dental Partners in Banbury is seeking a friendly Dental Receptionist to join our busy 7-surgery practice. You’ll welcome patients, manage bookings, and handle payments while coordinating with dentists and nurses to keep the practice running smoothly.

The role offers a supportive team, opportunities for development, and a focus on exceptional patient care. If you enjoy multitasking and delivering a warm, professional experience, this is a great fit.

Qualifications

• Previous experience in a customer service or receptionist role is desirable.
• Confident communicator with a professional, approachable manner.
• Ability to multitask and stay calm under pressure in a busy environment.
• Attention to detail and good IT skills for handling bookings and records.
• A team player who thrives on helping others.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks with precision.
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
• Promote and upsell dental services and products to support patient care.
• Be a key part of creating a positive, friendly atmosphere in the practice.

Skills

Customer service

Receptionist experience

Multitasking

IT skills

Professional communication

Job description

Dental Receptionist

40 Hours Per Week

Banbury Dental Practice, 35 High Street, Banbury, OX16 5ER

Realise Your Potential in a Caring, Supportive Environment because your smile matters too.

Banbury Dental Highlights

• 6 surgery practice computerised with Dentally software
• Staff longevity 7 years dentist, 4 years PM, Head Nurse 15 years, 2 qualified 6 years
• Banbury Cotswold market town - 2 mins from Banbury station; great earning potential; experienced team; expanding town with excellent transport links to Oxford
• No on-site parking (NCP parking £2.50 per day)
• Banbury Train Station - 5 min walk; Motorways: Oxford, London, Birmingham (M40)

Your Future With Rodericks Dental Partners

• A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.
• A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
• Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.
• Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.
• Opportunities Across the UK – With over 220 practices nationwide, your career with us can grow wherever life takes you.

What We Offer

• Extra holiday accrual in line with length of service (LOS)
• An additional personal day each year
• Supportive team environment and structured onboarding
• Opportunities for development and career progression

What You’ll Be Doing

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient records
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Skills And Experience We’re Looking For

• Previous experience in a customer service or receptionist role is desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail and good IT skills for handling bookings and records
• A team player who thrives on helping others

Hear From a Colleague

"Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month - Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help, no favour is too big or too small. They care deeply about their staff and it shows. I would recommend working here as you build relationships with the staff members, you don't just become a team, you become family." Emma, Receptionist

Our Culture And Values

Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too.

Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.